Technical Account Manager: Security & Success

Varonis Systems, Inc.; Johannesburg; Vor Ort; ZAR 600.000 - 900.000; Vollzeit

Zusammenfassung

Varonis Systems, Inc. in Johannesburg seeks a Technical Account Manager to be the primary contact for customers, delivering onboarding, value, and ongoing support across data security platforms.

You will work with customers and internal teams to ensure success, conduct health checks, and coordinate quarterly reviews while identifying renewal opportunities. Travel up to 25% is required.

Qualifikationen

• Bachelor’s degree or equivalent experience required.
• Strong customer service and communication skills.
• Proven problem-solving abilities and relationship-building.
• Experience in Cloud, Cyber Security, or Data Security industries is preferred.
• Ability to travel up to 25%.

Aufgaben

• Onboard customers to Varonis platforms and deliver ongoing value.
• Serve as primary technical contact and coordinate with sales and engineering teams.
• Conduct regular health checks and share best practices to ensure customer success.
• Prepare quarterly business reviews and renewal risk assessments.
• Identify upsell opportunities in collaboration with Sales.

Kenntnisse

Customer-facing

Excellent communication

Problem-solving

Team player

Sales orientation

Relationship building

Ausbildung

Bachelor’s Degree or equivalent experience

Jobbeschreibung

Varonis Systems, Inc. in Johannesburg seeks a Technical Account Manager to be the primary contact for customers, delivering onboarding, value, and ongoing support across data security platforms.

You will work with customers and internal teams to ensure success, conduct health checks, and coordinate quarterly reviews while identifying renewal opportunities. Travel up to 25% is required.