Technical Account Manager — Data Security & Customer Success

Varonis Systems, Inc.; South Africa; Sur place; ZAR 600 000 - 900 000; Plein temps

Résumé du poste

Varonis is seeking a Technical Account Manager in South Africa to be the primary technical contact for our customers, delivering onboarding, ongoing value, and proactive support. You will collaborate with sales, engineering, and customer success to ensure successful deployments and renewals, while building strong relationships across client's security teams.

The role requires strong technical acumen, exceptional communication, and a bias for action.

Qualifications

• Bachelor’s degree or equivalent experience.
• 4+ years in a customer-facing role at a Cloud, Cyber Security, or Data Security & Privacy company.
• Experience with Windows OS.
• Excellent communication, written and verbal.
• Proven problem-solving abilities.
• Travel up to 25%.

Responsabilités

• Ensure data protection and support for customers across infrastructure and security domains.
• Onboard customers to Varonis platforms and deliver on-going value and support.
• Prepare and deliver quarterly business reviews and health checks.
• Identify upsell opportunities alongside Sales.
• Develop expertise in client security ecosystems and advocate for customers.
• Collaborate with internal teams to remediate issues and ensure renewals.

Connaissances

Customer-facing experience

Strong communication

Problem-solving

Team collaboration

Sales orientation

Analytical thinking

Customer success mindset

Commitment to learning

Proactive mindset

Formation

Bachelor’s degree or equivalent experience

Outils

Windows OS

Description du poste

Varonis is seeking a Technical Account Manager in South Africa to be the primary technical contact for our customers, delivering onboarding, ongoing value, and proactive support. You will collaborate with sales, engineering, and customer success to ensure successful deployments and renewals, while building strong relationships across client's security teams.

The role requires strong technical acumen, exceptional communication, and a bias for action.