Remote Technical Account Manager: Security & Renewals

Qualys; South Africa; On-site; ZAR 1,000,000 - 1,800,000; Full time

Job summary

Qualys, Inc. in South Africa is seeking a Technical Account Manager (TAM) to drive post-sales success with channel partners, distributors and enterprise customers.

You will translate complex security tech and product positioning for business and technical audiences, aligning with procurement, sales and partner teams across renewal cycles. You will own renewals, upsell opportunities, and the account health through platform adoption, enabling effective governance, risk management, and value

Qualifications

• Knowlege of security, compliance and monitoring systems; enterprise procurement and channel go-to-market models.
• Strong presentation skills and professional email/RFP responses for procurement, vendor management and partner leadership.
• Organised and analytical; can overcome sales obstacles with creative, adaptive approaches.
• Tech knowledge including TCP/IP networking, Vulnerability Management, Policy Compliance/Audit Tools, Firewalls, Web App Security, EDR.
• Excellent English written and oral communication.
• Willingness to travel across the sales territory.

Responsibilities

• Identify and drive upsell/cross-sell opportunities with partners and distributors.
• Own renewal strategy; coordinate with customers and channel partners to renew and expand contracts.
• Manage the full opportunity pipeline in CRM for expansion and renewal businesses.
• Provide technical inputs to RFPs/RFQs, BoM validation, license mapping, aligning with purchasing policies.
• Build strong business/technical relationships with customers and partner teams as trusted advisor.
• Conduct platform health checks and training to maximise adoption and utilisation.

Skills

Security knowledge

Compliance

Monitoring systems

Presentation skills

Organised and analytical

Networking TCP/IP

English communication

Tools

CRM

Job description

Qualys, Inc. in South Africa is seeking a Technical Account Manager (TAM) to drive post-sales success with channel partners, distributors and enterprise customers.

You will translate complex security tech and product positioning for business and technical audiences, aligning with procurement, sales and partner teams across renewal cycles. You will own renewals, upsell opportunities, and the account health through platform adoption, enabling effective governance, risk management, and value