Tech-Savvy Tools & Machinery Service Advisor

Adendorff Machinery Mart; Gauteng; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Benefits available

Job summary

Adendorff Machinery Mart in Boksburg is seeking a skilled Service Advisor to act as the technical liaison between customers and service technicians, ensuring top‑notch service and smooth repairs.

The successful candidate will understand tools and machinery, communicate effectively with customers at all levels, and manage workflows within the Repairs division while maintaining strong relationships for repeat business.

Qualifications

• Experience in service or repair support roles is preferred.
• Ability to communicate technical information clearly to customers.
• Capable of coordinating with technicians and scheduling repairs.

Responsibilities

• Consult with Repairs Technicians regarding repairs and alternatives.
• Provide information on parts, services, warranties and costs.
• Answer questions about service outcomes, scheduling and appointments.
• Maintain positive customer relationships and oversee Repairs workflow.

Skills

Technical

Communication

Attention to detail

English literacy

Mechanical knowledge

Job description

Adendorff Machinery Mart in Boksburg is seeking a skilled Service Advisor to act as the technical liaison between customers and service technicians, ensuring top‑notch service and smooth repairs.

The successful candidate will understand tools and machinery, communicate effectively with customers at all levels, and manage workflows within the Repairs division while maintaining strong relationships for repeat business.