Tech Officer: Core Network Field Ops

Telkom South Africa; Gqeberha; On-site; ZAR 300,000 - 460,000; Full time

Job summary

Company is seeking a Tech Officer in Core Network Field Operations to perform acceptance, commissioning, assurance, and preventative maintenance across Core and Access telecom technologies.

The role requires hands-on field work, troubleshooting, emergency repair coordination, and reporting, with focus on site access, maintenance planning, and adherence to DOP processes and safety standards.

Qualifications

• NQF 6: National Diploma/ Advanced Diploma/ Certificate in Engineering
• OR NQF 4: National Certificate in Mathematics or Science
• Relevant engineering qualifications accepted

Responsibilities

• Maintain, commission and assure core/ access technologies and perform preventative maintenance
• Diagnose faults, repair, and perform tests on equipment and systems
• Facilitate site access and coordinate maintenance activities
• Update records and provide reports and recommendations
• Respond to ad hoc projects and support teams as required
• Ensure safety and compliance with DOP and standards

Skills

Administration

Analytical

Communication

Computer Literacy

Interpersonal

Tower Climbing

Configuration

Test Equipment

Skills transfer

Rectifier Maintenance

Education

National Diploma/ Advanced Diploma/ Certificate in Engineering

National Senior Certificate / Mathematics or Science cert

Tools

NMS

IP Technology

Broadband

Testing Equipment

Job description

Company: Company

Structural Information

Job number: 10006631

Job title: Tech Officer: Core Network Field Ops

Job grade: OP1

Group/ BU: Openserve

Division: Openserve

Span of control: 0

Reports to: Management

REM Functional Area: Technical

Core Description

Perform acceptance/ commissioning/ assurance/ fulfilment and preventative maintenance on Core and Access telecommunications technologies.

Job Responsibilities

OUTPUT 1
Maintained Equipment/ Systems/ Performed Routines (PMT)
SUB-OUTPUTS
Monitor equipment/ system performance
Determine maintenance/ TBI activities
Facilitate site access
Execute maintenance/ TBI activities
Complete relevant administration
Provide report back/ recommendations
Replace and/ or service resources
Provide assistance and support on request
Create System backups
Do general Housekeeping
Compliance to the DOP, OSS systems processes
Update records
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames
CPE Equipment
Buildings and Sites
OUTPUT 2
Repaired Equipment/ System
SUB-OUTPUTS
Receive and analyse fault information
Diagnose fault/ identify requirements and source spares
Facilitate site access
Repair fault
Remove dead jumpers, where required
Conduct functionality tests, complete admin/ advantex Provide assistance and support on request
Update records
Provide report back/ recommendations
Process and return faulty equipment for repair
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
OUTPUT 3
Installed Equipment/ Systems/ Activated Services
SUB-OUTPUTS
Receive and analyze request for installation/ activation
Obtain installation/ activation details and equipment
Facilitate site access
Install/ activate equipment/ systems/ services
Perform functionality tests, complete admin
Provide assistance and support on request
Update records/ labelling
Provide report back/ recommendations/ advise re-planning
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
OUTPUT 4
Recovered Equipment/ Systems/ Services
SUB-OUTPUTS
Receive and analyse request for recovery
Facilitate site access
Recover equipment/ systems
Remove dead jumpers where required
Scrap/ return equipment
Store instruments/ equipment
Provide assistance and support on request
Update records, complete admin
Provide report back/ recommendations
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment

Core Competencies

FUNCTIONAL KNOWLEDGE
Application Software; Broadband technology; IP Technology; Mechanical Aids; Network Management Systems; Ancillary Equipment; Safety & EMSRegulation & Standards; Switching Technology; Non-Voice; Transmission Technology; Wireless Technology; CLICK compliance, MiMix Vehicle Compliance

FUNCTIONAL SKILLS
Administration; Analytical; Communicating; Computer Literacy; Interpersonal; Mast and Tower Climbing; Configuration; Technical& Test Equipment Handling & Techniques; Skills transfer; Rectifier First Line Maintenance
ATTITUDES/ LEADERSHIP COMPETENCIES
Accurate; Customer Focus; Dedicated; Proactive; Quality Awareness; Responsible; Team Player; Adaptable

Certifications

Education

NQF 6: National Diploma/ Advanced Diploma/ Certificate in Engineering

OR NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate in Mathematics or Science

Experience

OR 3 years relevant experience

Additional Information

Outputs (continued):

OUTPUT 5
Commissioned/ Accepted Installations
SUB-OUTPUTS
Receive specification/ requirement
Confirm equipment requirement
Facilitate site access
Perform Acceptance Test Procedures (ATP)
Commission equipment
Perform functional tests
Provide assistance and support on request
Complete administration
Confirm completed commissioning
Provide report back
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
OUTPUT 6
Performed Compliances
SUB-OUTPUTS
Submit claim forms, as prescribed
Re-allocate Opex and Capital work as prescribed
Follow DOP Station handling procedures
Conduct DOP audits as per agreed timelines
Adhere to Advantex/ WFM processes and procedures
Perform compliances
Perform site surveys and asset verifications
Escalate any deviations
Update records
RANGE
Overtime and S&T
DOP Station spares
Advantex Tools and Test Equipment
SHE Management
EUD Devices
Telkom Policies
Telkom assets and sites
TBIs
Telkom Mobile/Projects

Experience:

• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.