Strategic Tech Ops Leader – Growth & Scale

Placements24; Benoni; On-site; ZAR 1,800,000 - 2,900,000; Full time

Job summary

Placements24 in Benoni, Gauteng is seeking an accomplished Chief Operations Officer to lead operations, scale delivery, and drive performance in a technology services environment. You will oversee service delivery, IT infrastructure, HR, and project management; establish KPIs; manage budgets; and collaborate with the executive team to shape the company's strategic direction.

The role requires an MBA or related field, 15+ years of leadership experience with 7-10 years in senior ops in tech/IT

Qualifications

• MBA or related field completed.
• Technical background in CS/Engineering desirable.
• 15+ years leadership experience; 7-10 years in senior ops.
• Willing to relocate to Benoni.

Responsibilities

• Develop and implement operational strategy aligned with goals.
• Oversee day-to-day operations including service delivery, IT, HR.
• Drive efficiency, process optimization, and scalability.
• Establish and monitor KPIs; take corrective actions.
• Lead senior management and foster a collaborative culture.
• Manage operational budget, financial planning and resources.
• Ensure compliance with regulations and best practices.
• Identify tech solutions and process improvements.
• Manage vendor and stakeholder relationships.
• Serve on the executive leadership team.

Skills

Leadership

Strategic thinking

Financial acumen

Stakeholder management

Change management

Education

MBA or related field

Technical CS/Engineering background

Job description

Placements24 in Benoni, Gauteng is seeking an accomplished Chief Operations Officer to lead operations, scale delivery, and drive performance in a technology services environment. You will oversee service delivery, IT infrastructure, HR, and project management; establish KPIs; manage budgets; and collaborate with the executive team to shape the company's strategic direction.

The role requires an MBA or related field, 15+ years of leadership experience with 7-10 years in senior ops in tech/IT