Strategic Social Media Lead & Community Builder

Placements24

Centurion

Hybrid

ZAR 240,000 - 420,000

Full time

12 days ago

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Benefits offered by this job

Hybrid work

Health benefits

Paid time off

Growth opportunities

Job summary

Placements24 in Centurion, Gauteng, South Africa, seeks a creative Social Media Strategist & Community Manager to elevate the brand across platforms and nurture vibrant online communities. You will craft engaging narratives, manage content calendars, monitor performance, and collaborate with marketing, sales and support to deliver a unified brand voice in a hybrid work setup.

Victory comes from strong storytelling, data-driven decisions, and a passion for e-commerce growth; this role offers

Qualifications

Proven experience as a Social Media Strategist or Community Manager, preferably within an e-commerce context.
Excellent content creation skills, including copywriting, basic graphic design, and video editing.
Deep understanding of major social media platforms, their algorithms, and best practices.

Responsibilities

Develop and execute a cohesive social media strategy aligned with marketing and e-commerce objectives.
Create, schedule, and publish engaging and relevant content across various social media platforms.
Monitor social media channels for brand mentions, customer feedback, and industry trends, responding promptly and professionally.
Build and nurture online communities, fostering positive interactions and brand advocacy.
Analyze social media performance metrics, providing insights and recommendations for improvement.
Collaborate with marketing, sales, and customer support teams to ensure a unified brand voice and customer experience.