Strategic Ops Director - Gaming & Entertainment

Placements24; LegKraal Gate; On-site; ZAR 2,000,000 - 3,500,000; Full time

Benefits offered by this job

Private medical insurance

Life assurance

Retirement plan

Job summary

Placements24 seeks an experienced Director of Operations to lead gaming and entertainment operations in Mahikeng, North West. This executive role drives efficiency, profitability, and customer satisfaction across multiple departments.

The ideal candidate will bring a track record in operations leadership within gaming or hospitality, strong budgeting skills, and a strategic mindset to advance the company's growth strategy.

Qualifications

• 8+ years in operations management with 5+ years in a senior leadership role.
• Proven track record in managing P&L and driving growth.
• Strong leadership, team-building and motivational skills.
• Deep understanding of gaming, hospitality or entertainment operations.

Responsibilities

• Oversee day-to-day operations of gaming and entertainment facilities.
• Develop strategic operational plans to improve profitability.
• Manage departmental budgets and optimize resources.
• Lead and mentor a diverse team of managers and staff.
• Ensure compliance with industry regulations and safety standards.
• Drive initiatives to improve customer experience across touchpoints.
• Oversee IT and gaming systems infrastructure.
• Maintain strong relationships with suppliers and regulators.
• Implement policies to enhance efficiency and quality.
• Analyze data and KPIs to guide decisions.

Skills

Leadership

Financial management

Strategic planning

Regulatory knowledge

Communication skills

Education

Bachelor's degree in Business Administration

MBA

Job description

Placements24 seeks an experienced Director of Operations to lead gaming and entertainment operations in Mahikeng, North West. This executive role drives efficiency, profitability, and customer satisfaction across multiple departments.

The ideal candidate will bring a track record in operations leadership within gaming or hospitality, strong budgeting skills, and a strategic mindset to advance the company's growth strategy.