Strategic Key Account Manager – FMCG Growth (SA)

Essity; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Essity in Durban is seeking a Key Account Manager to grow the Personal Care portfolio (Libresse, TENA) with national retail partners. You will own the customer relationship and P&L, lead trade term negotiations, and drive volume, mix and margin improvements.

You will work across Customer Marketing, Supply Chain and Finance to forecast accurately, ensure availability, and track promotions. Strong analytics, negotiation skills and trust-building are essential.

Qualifications

• 5+ years FMCG/retail experience in pricing, customer marketing or KAM roles.
• Degree in Business, Economics, Marketing or similar field.
• Fluency in English is essential.

Responsibilities

• Manage key accounts with a growth mindset and drive commercial success.
• Lead end-to-end customer plans including joint business planning and execution.
• Drive volume, margin and mix while managing customer P&L.

Skills

Negotiation

Relationship building

Cross-functional collaboration

Analytical thinking

Commercial planning

5+ years FMCG/retail experience

Fluent English

Education

Degree in Business/Economics/Marketing

Job description

Essity in Durban is seeking a Key Account Manager to grow the Personal Care portfolio (Libresse, TENA) with national retail partners. You will own the customer relationship and P&L, lead trade term negotiations, and drive volume, mix and margin improvements.

You will work across Customer Marketing, Supply Chain and Finance to forecast accurately, ensure availability, and track promotions. Strong analytics, negotiation skills and trust-building are essential.