Strategic Key Account Manager – FMCG Growth & NPD

Beiersdorf Group; Durban; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Beiersdorf in Durban, South Africa, is seeking a Senior Key Accounts professional to lead strategic partnerships with major retailers. You will coordinate sales planning, manage NPD launches, and ensure on-shelf availability while optimizing pricing and promotional activities.

You will forecast targets, negotiate trading terms, and maintain strong customer relationships across SAB market, driving brand and category objectives with a focus on long-term partnerships.

Qualifications

• BCom degree or suitable tertiary qualification.
• Minimum of 5+ years Key Accounts experience in FMCG.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Coordinate sales planning, trade investments, NPDs and relaunches between Sales and Customer Marketing to meet brand and customer objectives.
• Forecast sales targets using trends, promotions, ROS, stock levels and monthly Net Sales.
• Plan and conduct customer meetings; deliver monthly/quarterly reviews with analyses and actions to address risks and opportunities.
• Negotiate customer deals, co-op spend, and pricing within approved TTC guidelines; monitor accruals and discounts.
• Ensure SKUs are listed and available; monitor distribution/availability at DC and stores.
• Launch NPDs for listed products and manage launches until on-shelf in all range stores.
• Respond to customer queries and issues within 24 hours; resolve pricing and order discrepancies.
• Submit price increases to customers per RSA BDF price list and terms; maintain documentation.
• Conduct regular store visits to review availability and competitor activities; report findings.
• Negotiate trading terms to align with trading term parameters; ensure compliant documentation.
• Implement RSA BDF pricing and parameters; coordinate with CSO on orders and discrepancies.
• Foster internal and external partnerships as the Customer Champion; collaborate on annual account planning.

Skills

Key Accounts

FMCG

MS Office

Education

BCom Degree

Tools

MS Excel

MS Word

PowerPoint

Job description

Beiersdorf in Durban, South Africa, is seeking a Senior Key Accounts professional to lead strategic partnerships with major retailers. You will coordinate sales planning, manage NPD launches, and ensure on-shelf availability while optimizing pricing and promotional activities.

You will forecast targets, negotiate trading terms, and maintain strong customer relationships across SAB market, driving brand and category objectives with a focus on long-term partnerships.