Strategic Asset Management Lead, Rentals

Igrow Wealth Investments; Gauteng; On-site; ZAR 1,000,000 - 1,600,000; Full time

Job summary

IGrow Wealth Investments Group of Companies in Midrand, Gauteng, seeks an experienced Deputy Head of Asset Management to lead the Rentals division. This is a senior leadership role focused on driving performance, coordinating across teams, and delivering on investor and operational targets.

You will report directly to the Rentals CEO, set clear team targets, manage staff wellbeing and training, and ensure timely reporting and data integrity across all assets.

Qualifications

• Senior management or leadership experience within property, rentals or asset management.
• Strong people-management and leadership skills.
• Experience managing team performance and operational targets.
• Strong organisational and administrative abilities.
• Excellent communication and interpersonal skills.
• Ability to work with multiple teams and stakeholders.
• Strong attention to detail and ability to manage deadlines.
• Experience with CRM systems, preferably Pipedrive, would be advantageous.

Responsibilities

• Provide inspired leadership.
• Report directly to the CEO of IGrow Rentals.
• Set and communicate clear targets to the team to be monitored.
• Manage staff wellbeing, team building and attend to general staff complaints and inquiries.
• Daily, weekly, and monthly reporting.
• Arrange and ensure staff training and keep training material updated.
• Arrange new staff onboarding along with the HR department.
• Working on all new developments alongside the Rentals CEO.
• Keep the rentals planner updated.
• Upskilling staff members who show initiative along with the Rentals CEO.
• PM team leave approval and end of year leave schedule.
• Arrange staff awards with the Rentals CEO.
• Arrange team buildings and socials along with the Rentals CEO.
• TPN Monitor report ensure this is administered correctly and shared with relevant leaders.
• TPN monthly submissions - Submit the data to TPN.
• Hello Peter reviews - investigate and report back to HR on the same day.
• Keeping all legal documents updated for IGrow rentals along with the Rentals CEO.
• Obtain and manage all passwords for IGrow PM team.
• Ensure Portfolio Administrators portfolio sheets are updated and grant access to Rentals CEO.
• Manage maintenance budget payments and submit weekly to Accounting department.
• Saving all rentals templates for every document used on the shared drive and always keeping this updated.
• Attend daily catch-up meetings with the Gauteng teams.
• Run the Friday morning rentals meetings.
• Monitor the JHB team’s tickets in Zoho Desk, and assist in clearing these where required to ensure tickets are resolved within agreed turnaround times.
• Respond to investor and tenant complaints, and ensure these are resolved and closed out timeously.
• Attend to Rental Housing Tribunal matters as required.
• Ensure integrity and accuracy of all data captured in WeConnectU.
• Oversee handover of projects between onboarding and asset/portfolio management, as well as between asset/portfolio managers.
• Oversee PM team capacity and workload to ensure even distribution.
• Coordinate cross-departmental work with Maintenance and Facilities, Finance, Vetting, Billing and Collections, Letting, and Sectional Title Management.
• Any other duties as required.

Skills

Leadership

People management

Stakeholder management

KPI reporting

Communication

Administration

Problem solving

Cross-team collaboration

Attention to detail

Proactive / independent

CRM experience (Pipedrive)

Tools

Pipedrive CRM

Zoho Desk

Job description

IGrow Wealth Investments Group of Companies in Midrand, Gauteng, seeks an experienced Deputy Head of Asset Management to lead the Rentals division. This is a senior leadership role focused on driving performance, coordinating across teams, and delivering on investor and operational targets.

You will report directly to the Rentals CEO, set clear team targets, manage staff wellbeing and training, and ensure timely reporting and data integrity across all assets.