Strategic Account Manager: Growth & Retention Leader

Ctrack; Durbanville, Cape Town; On-site; ZAR 480,000 - 720,000; Full time

Job summary

Ctrack in Durbanville, Western Cape, seeks an Account Manager to grow portfolio value and maintain strong customer relationships. You will drive revenue growth by meeting targets, conducting solution-based selling, and coordinating with marketing, product and support teams.

The role emphasizes pipeline accuracy, stakeholder engagement, and a focus on delivering exceptional customer experiences while maintaining CSI targets and a zero churn mindset.

Qualifications

• Bachelor’s degree in Business Administration, Sales, or related field.
• At least 3 years in sales or account management.
• Proficient with MS Office and CRM software.
• Willingness to travel occasionally for client meetings.

Responsibilities

• Manage allocated accounts to drive growth and retention.
• Deliver revenue growth by meeting targets and solutions stack selling.
• Collaborate with marketing, product and support teams to satisfy clients.

Skills

Communication Skills

Strategic Thinking

Problem Solving & Analysis

Team Collaboration

Time Management

Resilience & Persistence

Ethical Conduct

Sales Expertise

Customer Relationship Management

Negotiation Skills

Tech-Savviness

Education

Bachelor’s Degree in Business Administration or Sales

Tools

MS Office

CRM software

Job description

Ctrack in Durbanville, Western Cape, seeks an Account Manager to grow portfolio value and maintain strong customer relationships. You will drive revenue growth by meeting targets, conducting solution-based selling, and coordinating with marketing, product and support teams.

The role emphasizes pipeline accuracy, stakeholder engagement, and a focus on delivering exceptional customer experiences while maintaining CSI targets and a zero churn mindset.