Store Supervisor: Elevate Sales & Customer Experience

Mr Price Group Careers; Roodepoort; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Mr Price Group in Roodepoort, Gauteng, South Africa, is seeking a Store Supervisor at Clearwater Mall to support store management in daily operations and drive sales. The role emphasizes customer experience, stock management, and team coaching to meet targets and maintain high store standards.

The successful candidate will have Grade 12, 2–3 years of retail supervisory experience, and familiarity with MS Office.

Qualifications

• Grade 12.
• 2 to 3 years' experience in retail supervisory capacity.
• Knowledge on sales & service management.
• Proficiency in MS Office.

Responsibilities

• Drive sales through the implementation of customer experience processes to meet customer service standards and achieve sales targets.
• Meet customer service standards and achieve sales targets, including new account/membership targets.
• Maintain floor housekeeping and visual merchandise standards.
• Assist in driving the team within a store to achieve store KPIs and operational strategy, with coaching and mentoring of store associates.
• Ensure stock is accurately received and unpacked to merchandise and replenish the sales floor, monitor stock levels, and oversee stockroom maintenance.
• Ensure and enforce compliance to policies and procedures through defined checks and reports.

Skills

Retail leadership

Sales & service management

Customer experience

Education

Grade 12

Tools

MS Office

Job description

Mr Price Group in Roodepoort, Gauteng, South Africa, is seeking a Store Supervisor at Clearwater Mall to support store management in daily operations and drive sales. The role emphasizes customer experience, stock management, and team coaching to meet targets and maintain high store standards.

The successful candidate will have Grade 12, 2–3 years of retail supervisory experience, and familiarity with MS Office.