Store Supervisor - Drive Sales & Team Excellence

Mr-Price-Group; Midrand; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mr Price Group Limited is seeking a Store Supervisor for the Mall of Africa location. The role supports store management in daily operations to meet and exceed objectives, targets, and customer service standards.

You will drive sales through customer experience processes, maintain housekeeping and visual standards, and coach the team to achieve KPIs while ensuring stock accuracy and compliance with store procedures.

Qualifications

• Grade 12 completed.
• 2–3 years of experience in a retail supervisory role.
• Knowledge of sales & service management.
• Proficiency in MS Office applications.
• Understanding of retail trade, brand, customer and product.

Responsibilities

• Drive sales through customer experience processes to meet service standards and sales targets.
• Meet customer service standards and achieve sales targets, including new account/membership targets.
• Maintain floor housekeeping and visual merchandise standards.
• Assist in driving the team to achieve store KPIs and operational strategy in line with company values.
• Provide ongoing coaching and mentoring to enable and up-skill store associates.
• Ensure stock is received, unpacked, merchandised, replenished and stock on hand is adequate.
• Oversee stockroom maintenance and compliance checks (admin, audits, POS, health & safety, etc.).
• Ensure and enforce overall compliance with policies and procedures.

Skills

Retail supervision experience

Customer service management

Team coaching & mentoring

Education

Grade 12

Tools

MS Office

Job description

Mr Price Group Limited is seeking a Store Supervisor for the Mall of Africa location. The role supports store management in daily operations to meet and exceed objectives, targets, and customer service standards.

You will drive sales through customer experience processes, maintain housekeeping and visual standards, and coach the team to achieve KPIs while ensuring stock accuracy and compliance with store procedures.