Supervisor Power Fashion Moletsi Mall

Mr Price Group Careers; Limpopo; On-site; ZAR 180,000 - 220,000; Full time

Job summary

Mr Price Group Limited is seeking a Support Store Supervisor to help manage daily store operations, boost sales, and uphold customer service standards. You will coach staff, ensure accurate stock handling, and support compliance with store policies.

The role requires 1-2 years of retail experience and a supervisory background, with Grade 12 and strong customer service skills. A team-focused environment and ongoing coaching are key aspects of this position.

Qualifications

• Grade 12 is required.
• 1-2 years' experience in retail.
• Experience in a supervisory role is preferred.
• Retail trade knowledge is advantageous.

Responsibilities

• Drive sales by implementing customer experience processes, promotions, and visual standards to meet service targets.
• Lead and coach store team to achieve KPIs and operational strategy.
• Ensure stock is received, unpacked, merchandised, and replenished on the sales floor.
• Monitor stock levels, conduct stock counts, and manage loss prevention and compliance.

Skills

Customer experience

Team management

Stock management

Customer service

Education

Grade 12

Job description

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

Responsibilities

• Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets
• Team Management:
• Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the general maintenance of the stockroom to meet housekeeping standards.
• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.

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Qualifications

• Grade: 12
• 1-2 Years' experience in retail.
• Experience in a supervisory role
• Retail trade.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.