Store Operations Lead — Growth, Training & Perks

Placements24; Paarl; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Career development

Employee discounts on store goods

Supportive team environment

Training sessions on best practices

Job summary

Placements24 in Paarl is seeking a dedicated Retail Operations Supervisor to oversee the day-to-day functioning of the store. You will drive operational efficiency, uphold customer service standards, and support the store management team in a fast-paced retail setting.

Key responsibilities include supervising daily operations, managing staff schedules and training, overseeing inventory and merchandising, and resolving customer issues promptly while contributing to sales targets.

Qualifications

• Prior retail supervisory or management experience.
• Strong understanding of retail operations including inventory, sales, and customer service.
• Excellent leadership and team management skills.
• Proficiency with POS systems and basic computer applications.
• Strong problem-solving and decision-making skills.
• Ability to work flexible hours, including weekends and public holidays.

Responsibilities

• Supervise daily store operations, including opening and closing procedures.
• Ensure adherence to company policies regarding sales, customer service, and loss prevention.
• Assist in managing staff schedules, training, and performance monitoring.
• Oversee inventory management, stock replenishment, and visual merchandising standards.
• Address and resolve customer issues and complaints promptly and professionally.
• Contribute to achieving sales targets and operational efficiency goals.

Skills

Leadership

Team management

POS proficiency

Problem solving

Decision making

Flexible hours

Tools

POS systems

Job description

Placements24 in Paarl is seeking a dedicated Retail Operations Supervisor to oversee the day-to-day functioning of the store. You will drive operational efficiency, uphold customer service standards, and support the store management team in a fast-paced retail setting.

Key responsibilities include supervising daily operations, managing staff schedules and training, overseeing inventory and merchandising, and resolving customer issues promptly while contributing to sales targets.