Store Operations & Customer Experience Lead

Mr Price Group; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mr Price Group is seeking a capable supervisor/assistant store manager to help run day-to-day store operations, drive targets, and deliver exceptional customer service. You will assist with budgeting, leverage MS Office, and apply strong communication to coordinate with teams and customers.

The role requires 2–3 years in a supervisory capacity, strong understanding of retail, and a passion for brand, customer, and product excellence. This position is permanent and based in South Africa.

Qualifications

• Grade 12
• 2–3 years' experience in a Supervisory/Assistant Store Management capacity
• Understanding of Sales & Service Management
• Budgeting skills
• Proficiency in MS Office
• Effective Communication Skills
• Understanding of Retail Trade
• Understanding of Brand, Customer & Product

Responsibilities

• Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Skills

Sales & Service Management

Budgeting

MS Office

Effective Communication

Retail Trade

Brand, Customer & Product

Education

Grade 12

Tools

MS Office

Job description

Mr Price Group is seeking a capable supervisor/assistant store manager to help run day-to-day store operations, drive targets, and deliver exceptional customer service. You will assist with budgeting, leverage MS Office, and apply strong communication to coordinate with teams and customers.

The role requires 2–3 years in a supervisory capacity, strong understanding of retail, and a passion for brand, customer, and product excellence. This position is permanent and based in South Africa.