Store Manager - Tongaat, Ballito, Stanger and Surrounding Areas

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A popular fast-food chain in KwaZulu-Natal is seeking a Restaurant Manager to oversee daily operations and ensure quality standards are met. Responsibilities include managing stock, staff, and customer service while meeting profitability and compliance targets. Ideal candidates should have at least one year of restaurant experience and strong management skills. Join a dynamic team to drive success!

Qualifications

• Minimum 1-year related experience required.
• Experience in managing staff and ensuring high quality of service.
• Strong communication and problem-solving abilities.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Manage stock control, purchasing, and orders.
• Ensure compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service skills

Problem-solving skills

Tools

GAAP/Micros knowledge

Job description

DUTIES AND RESPONSIBILITIES

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff
6. Managing staff including discipline and work rosters
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations

REQUIREMENTS

1. Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
2. GAAP/ Micros experience and knowledge - advantageous
3. Management skills
4. Organizational skills
5. Customer Service and good verbal communication skills
6. Problem-solving skills