Store Manager (Somerset West)

Deutsche Backerei; Somerset West; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Award-winning artisan bakery

Career growth opportunities

Ongoing training and development

Ground-up building experience

Job summary

Bäckerei - German Artisan Sourdough Somerset West is seeking an experienced Store Manager to lead our flagship store and set operational standards for future locations.

You'll drive daily operations, deliver outstanding customer service, manage stock and staff schedules, and partner with the founders to evolve systems while maintaining our quality and brand experience. This is hands-on leadership in a growing artisan bakery.

Qualifications

• 3-5+ years' experience managing a retail, bakery, café or hospitality business.
• Proven leadership and people management experience.
• Strong customer service and hospitality background.
• Experience conducting stock takes and inventory management.
• Confident with daily cash-ups.
• Comfortable with basic bookkeeping and administrative tasks.
• Strong organisational and problem-solving skills.
• Ability to work independently and take ownership.
• High attention to detail.
• Positive, professional and solution-oriented attitude.

Responsibilities

• Deliver outstanding customer service and create memorable experiences.
• Lead the front of house by example and manage daily store operations.
• Conduct cash-ups and ensure accuracy in all transactions.
• Manage stock control and regular stock takes; place orders as needed.
• Oversee inventory levels and ensure correct deliveries.
• Maintain presentation and cleanliness of the store and coffee shop.
• Manage staff schedules and leave planning; train new team members.
• Implement and maintain company procedures and service standards.
• Assist with basic administrative and bookkeeping tasks.
• Resolve customer concerns professionally and monitor performance for improvements.

Skills

Leadership

Customer service

People management

Inventory management

Cash handling

Bookkeeping

Organizational skills

Problem-solving

Ownership

Attention to detail

Tools

POS systems

Cloud-based systems

Job description

Somerset West, South Africa | Posted on 07/30/2026

AtBäckerei - German Artisan Sourdough, we're not just baking bread - we're building a brand around quality, craftsmanship and exceptional customer experiences.

As we enter an exciting new phase of growth, we're looking for an experiencedStore Managerto lead our flagship store in Somerset West and help shape the operational standards for our future locations.

Your Responsibilities

As our Store Manager, you will be responsible for the day-to-day operation of our Somerset West store, ensuring that every customer receives an outstanding experience while maintaining the highest operational standards.

Your responsibilities include:

• Delivering exceptional customer service and creating memorable customer experiences
  
• Leading the FOH by example
  
• Managing daily store operations
  
• Conducting cash-ups and making sure everything is accurate
  
• Managing stock control and regular stock takes
  
• Placing orders and managing inventory levels
  
• Accept deliveries from suppliers and ensuring everything is correct
  
• Ensuring excellent presentation and cleanliness throughout the store and the coffee-shop at all times
  
• Managing staff schedules and leave planning
  
• Training and onboarding new team members in line with our culture
  
• Implementing and maintaining company procedures and service standards
  
• Assisting with basic administrative and bookkeeping tasks
  
• Resolving customer concerns professionally
  
• Monitoring store performance and identifying opportunities for improvement
  
• Working closely with the founders to continuously improve systems and operations
  

What We're Looking For

• 3-5+ years' experience managing a retail, bakery, café or hospitality business
  
• Proven leadership and people management experience
  
• Strong customer service and hospitality background
  
• Experience conducting stock takes and inventory management
  
• Confident with daily cash-ups
  
• Comfortable with basic bookkeeping and administrative tasks
  
• Strong organisational and problem-solving skills
  
• Ability to work independently and take ownership
  
• High attention to detail
  
• Positive, professional and solution-oriented attitude
  

Bonus Qualifications

• Bakery or artisan food experience
  
• Hospitality management qualification
  
• Experience developing SOPs and training programmes
  
• HR or recruitment experience
  
• Familiarity with POS and cloud-based business systems
  

Who You Are

We're looking for someone who:

• Leads by example
  
• Takes ownership and accountability
  
• Inspires and develops others
• Thrives in a fast-paced environment
  
• Is calm under pressure
  
• Thinks commercially while genuinely caring about people
  
• Wants to grow with a business that's expanding
  

This isn't just a Store Manager role.

As Bäckerei continues to grow, you'll play an important part in developing the systems, culture and standards that will shape our future stores.

What We Offer

• The opportunity to join a fast-growing and award-winning artisan bakery
  
• A supportive and ambitious team
  
• A role with genuine responsibility and influence
  
• Opportunities for long-term career growth as the business expands
  
• Ongoing training and development
  
• The chance to help build something special from the ground up
  

Requirements

• 3-5+ years' experience managing a retail, bakery, café or hospitality business
  
• Proven leadership and people management experience
  
• Strong customer service and hospitality background
  
• Experience conducting stock takes and inventory management
  
• Confident with daily cash-ups
  
• Comfortable with basic bookkeeping and administrative tasks
  
• Strong organisational and problem-solving skills
  
• Ability to work independently and take ownership
  
• High attention to detail
  
• Positive, professional and solution-oriented attitude
  

Bonus Qualifications

• Bakery or artisan food experience
  
• Hospitality management qualification
  
• Experience developing SOPs and training programmes
• HR or recruitment experience
• Familiarity with POS and cloud-based business systems
  

What We Offer

• The opportunity to join a fast-growing and award-winning artisan bakery
  
• A supportive and ambitious team
  
• A role with genuine responsibility and influence
  
• Opportunities for long-term career growth as the business expands
  
• Ongoing training and development
• The chance to help build something special from the ground up