Store Manager Mr Price Table Bay Mall

Mr Price Group Careers; Wes-Kaap; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Mr Price Group Careers in South Africa is seeking a store leader to drive daily operations, achieve targets, and implement innovation initiatives while upholding customer service standards.

You will manage stock, lead a team, monitor sales performance, and ensure compliance with company policies to safeguard profitability and brand integrity. 3–5 years in retail store management with Grade 12 and budgeting knowledge is required.

Qualifications

• 3–5 years' experience in a retail store management capacity.
• Budgeting knowledge and strong retail business understanding.
• Knowledge of sales and service management.

Responsibilities

• Lead and manage the daily operations of your store to meet targets and customer service standards.
• Stock management: receive, unpack, merchandise, replenish and control stock on hand.
• Drive sales growth by analysing performance and implementing action plans.
• Manage risk and ensure compliance with policies and procedures.
• Oversee customer experience processes and maintain visual standards.
• Lead, train and develop the store team to achieve KPIs and strategy.
• Implement innovation initiatives from Head Office to improve processes.

Skills

Retail leadership

Stock management

Budgeting

Sales & service

Team development

Education

Grade 12

Job description

Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.

Responsibilities

Stock Management

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.

Sales Growth & Profitability

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation

• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.