Store Manager: Lead Sales & Customer Experience

Neptune; Gauteng; On-site; ZAR 360,000 - 480,000; Full time

Job summary

LEGIT in Sandton, ZA is seeking a Store Manager to oversee daily store operations, drive sales, and ensure a smooth customer experience through product knowledge and excellent housekeeping. You will lead a team and be responsible for executing store strategies in a fast-paced retail environment.

You will motivate staff, implement promotional plans, train new team members, manage stock and expenses, and maintain high standards of customer service and fashion awareness.

Responsibilities

• Oversee daily store operations and ensure smooth, efficient running of the store.
• Motivate and lead sales teams to achieve targets and deliver excellent customer service.
• Develop and implement store-specific business strategies and promotional plans.
• Train new staff and manage onboarding, coaching, and performance.
• Ensure stock availability, housekeeping, and visual merchandising standards.
• Minimize stock losses and manage controllable expenses.

Job description

LEGIT in Sandton, ZA is seeking a Store Manager to oversee daily store operations, drive sales, and ensure a smooth customer experience through product knowledge and excellent housekeeping. You will lead a team and be responsible for executing store strategies in a fast-paced retail environment.

You will motivate staff, implement promotional plans, train new team members, manage stock and expenses, and maintain high standards of customer service and fashion awareness.