Store Leader: Growth, Operations & Customer Experience

Mr Price Group; Govan Mbeki Local Municipality; Presencial; ZAR 450.000 - 600.000; Jornada completa

Descripción de la vacante

Mr Price Group is seeking a Store Manager to lead daily store operations, focusing on achieving targets, delivering strong customer service, and driving profitability in a dynamic retail environment.

The role requires Grade 12 and 3–5 years of retail store management experience, with knowledge of sales, service management and budgeting. You will oversee stock, promotions and staff development to ensure excellent customer experiences.

Formación

• Grade 12
• 3 to 5 years' experience in a retail store management capacity
• Knowledge on sales & service management
• Budgeting knowledge
• Business understanding of retail trade, brand, customer & product

Responsabilidades

• Lead and manage daily store operations to meet targets and customer service standards.
• Stock management: ensure stock is received, unpacked, merchandised and replenished; monitor stock levels and housekeeping of stockroom.
• Sales growth & profitability: analyze sales reports and implement action plans to boost performance and monitor store expenditure.
• Risk management: conduct compliance checks to enforce policies and procedures.
• Customer experience management: implement customer experience processes and maintain visual standards and promotions.
• Leadership & development: drive the team, identify training needs, and manage performance within company policies.

Conocimientos

Retail store management

Sales & service management

Budgeting

Brand & customer understanding

Educación

Grade 12

Descripción del empleo

Mr Price Group is seeking a Store Manager to lead daily store operations, focusing on achieving targets, delivering strong customer service, and driving profitability in a dynamic retail environment.

The role requires Grade 12 and 3–5 years of retail store management experience, with knowledge of sales, service management and budgeting. You will oversee stock, promotions and staff development to ensure excellent customer experiences.