Store Manager: Lead Growth & Team Excellence

O'Brien Recruitment; Wes-Kaap; Vor Ort; ZAR 420.000 - 660.000; Vollzeit

Zusammenfassung

O'Brien Recruitment is seeking an experienced Store Manager for a busy retail store in South Africa. You will own financial performance, stock control and customer service, leading a high-performing team across merchandising, cash office and operations.

Responsibilities include budgeting, stock management, promotions, staff development and compliance. The ideal candidate has 5+ years in retail store management, strong numerical skills and a customer-focused approach.

Qualifikationen

• Grade 12 or matric.
• Minimum 5 years’ Retail Store Management experience.
• Strong retail operational experience.
• Financial and commercial management experience.
• Stock and inventory management experience.
• Cash office and POS experience.
• Staff leadership and development experience.
• Strong customer service experience.
• Validity: SA citizen with clear records.

Aufgaben

• Oversee financial management and budgeting for the store.
• Manage stock, inventory counts and shrinkage control.
• Drive sales and profitability through merchandising and promotions.
• Ensure accurate cash handling and POS operations.
• Lead, coach and develop store team; manage scheduling.
• Maintain compliance with SOPs, safety and housekeeping.
• Deliver exceptional customer service and loyalty initiatives.
• Monitor performance and implement process improvements.

Kenntnisse

Retail leadership

Commercial acumen

Financial management

Stock management

Customer service

Staff management

Performance management

Coaching

Problem solving

Decision making

Conflict management

Analytical ability

Forecasting

Communication

Emotional intelligence

Quality focus

Ausbildung

Grade 12

Diploma/Adv Cert in Management

BCom degree (advantage)

Retail Management Diploma

Tools

SAP

QlikView

Kronos

Microsoft Office

Unisolv

Jobbeschreibung

O'Brien Recruitment is seeking an experienced Store Manager for a busy retail store in South Africa. You will own financial performance, stock control and customer service, leading a high-performing team across merchandising, cash office and operations.

Responsibilities include budgeting, stock management, promotions, staff development and compliance. The ideal candidate has 5+ years in retail store management, strong numerical skills and a customer-focused approach.