Store Manager: Growth, Service & Operations Lead

Cashbuild; Ndumo; Remote; ZAR 420,000 - 660,000; Full time

Job summary

Cashbuild is seeking a Store Manager (External Applications Only) to protect and grow market share within a store, aligning with the company strategy. The role requires strong leadership, HR management, and OHSA knowledge to drive results and customer satisfaction.

The successful candidate will oversee strategic planning, stock control, safety compliance, and staff development, ensuring contestable execution of business plans and budget targets across the store.

Qualifications

• Grade 12 with 3–5 years related retail management experience or 5 years related retail management experience.
• Must have well developed business acumen.
• Must be able to work under pressure.
• Must be computer literate (basic computer literacy).
• Must have strong leadership skills.
• Must have strong administrative skills.
• Own transport is preferable with valid drivers licence.
• Must have own cell phone.
• Sound knowledge of Health and Safety aspects in line with OHSA and local legislation.
• Strong Human Resources Management skills.

Responsibilities

• Develop, implement and manage a strategic plan for the Store aligned with divisional strategy.
• Grow transactions, sales and market share in-store and achieve budgets.
• Manage and promote customer loyalty programmes and 3rd party credit.
• Develop action plans to protect markets from competitor entry.
• Ensure Store Business plans are implemented and updated as required.
• Manage the Customer Service strategy and ensure effective delivery service.
• Grow and maintain VIC and charge card client base; drive range improvements.
• Manage stock, shrinkage control, and asset protection.
• Ensure up-to-date trade licenses and OHSA compliance.
• Lead manpower planning, succession planning, and staff development.

Skills

Leadership

Administrative skills

Business acumen

People management

OHSA knowledge

HR management

Computer literacy

Driver's licence

Cell phone ownership

Education

Grade 12

Job description

Cashbuild is seeking a Store Manager (External Applications Only) to protect and grow market share within a store, aligning with the company strategy. The role requires strong leadership, HR management, and OHSA knowledge to drive results and customer satisfaction.

The successful candidate will oversee strategic planning, stock control, safety compliance, and staff development, ensuring contestable execution of business plans and budget targets across the store.