Store Manager | Aldo Southgate

Frontier Co; Johannesburg; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Frontier Co in Johannesburg, South Africa seeks an experienced Store Manager to lead the retail team and run day-to-day store operations. You will drive sales, enhance the customer experience, and develop staff to achieve high performance.

The role focuses on delivering excellent customer service, achieving targets, and maintaining stock integrity while ensuring health and safety compliance across the store.

Qualifications

• Proven store management experience in retail.
• Strong leadership and team development skills.
• Track record of achieving sales targets.
• Excellent customer service and interpersonal skills.
• Experience with stock control, merchandising and store operations.
• Strong administrative and reporting abilities.
• Good problem-solving and decision-making skills.
• Ability to perform under pressure in a fast-paced retail environment.

Responsibilities

• Drive store sales to meet and exceed monthly targets and KPIs.
• Analyse sales reports to identify opportunities for growth.
• Lead, motivate and inspire the store team to achieve goals.
• Conduct regular performance reviews and provide constructive feedback.
• Recruit, train and develop staff to build a high-performing team.
• Ensure exceptional customer service standards are consistently delivered.
• Build strong customer relationships to encourage loyalty and repeat business.
• Oversee stock management, including receiving, transfers and stock takes.
• Manage store administration, reporting, health and safety compliance requirements.

Skills

Store management

Leadership

Sales targets

Customer service

Merchandising

Stock control

Team development

Job description

Johannesburg, South Africa | Posted on 10/29/2026

We are seeking an experienced and results-driven Store Manager to lead our retail team and oversee the full operation of our store. This role requires a strong leader who is passionate about sales, customer experience, and team development, with the ability to drive performance and maintain high operational standards.

Responsibilities:

• Drive store sales to meet and exceed monthly targets KPIs
• Analyses sales reports and identify opportunities for growth
• Lead, motivate and inspire the store team to achieve goals
• Conduct regular performance reviews and provide constructive feedback
• Recruit, train, and develop staff to build a high-performing team
• Ensure exceptional customer service standards are consistently delivered
• Build strong customer relationships to encourage loyalty and repeat business
• Oversee stock management, including receiving, transfers, and stock takes
• Manage store administration, reporting, health and safety compliance requirements

Requirements

• Proven experience as a store manager or in a similar retail management role
• Strong leadership and team development skills
• Sales-driven with a track record of achieving targets
• Excellent customer service and interpersonal skills
• Experience with stock control, merchandising, and store operations
• Strong administrative and reporting abilities
• Good problem-solving and decision‑making skills
• Ability to work under pressure in a fast‑paced retail environment