Cape Town Store Leader: Profit, Service & Team Growth

Clicks Group Limited; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

A leading retail chain in South Africa is seeking a Store Manager in Cape Town. This role involves planning and directing daily operations to achieve business objectives, ensuring profitability, and delivering exceptional customer service. A diploma in Business or Retail Management and 1-3 years of retail management experience are essential. Skills in team leadership, financial oversight, and compliance management are critical for success in this position.

Qualifications

• 1 to 3 years experience in a retail environment as store manager is essential.

Responsibilities

• Plan, lead, and direct the effective management of the store team's day-to-day operations.
• Ensure maximum profitability of the store by managing key financial indicators.
• Deliver high standards of customer service excellence.
• Ensure effective people management and development in-store.

Skills

Knowledge of store standard operating procedures

Knowledge of legislation, IR and safety and security procedures

Knowledge of customer service

Knowledge of merchandising (visual, layout, plano gram)

Product knowledge

Knowledge of logistics/supply chain and retail industry

Ability to manage, lead and motivate a team

Verbal and written communication skills

Planning, organising, controlling and delegation skills

Financial skills

Problem solving and decision making skills

Education

Business and/or Retail Management Diploma

Job description

A leading retail chain in South Africa is seeking a Store Manager in Cape Town. This role involves planning and directing daily operations to achieve business objectives, ensuring profitability, and delivering exceptional customer service. A diploma in Business or Retail Management and 1-3 years of retail management experience are essential. Skills in team leadership, financial oversight, and compliance management are critical for success in this position.