New-Store Launch Manager – Restaurant & Ops

Pedros Chicken; Oos-Kaap; On-site; ZAR 223,200 - 334,800; Full time

Job summary

A leading fast-food chain is seeking an experienced restaurant manager for their new location in Mthatha. You will oversee the overall operation, manage stock control, and ensure quality service while maximizing profitability. The ideal candidate will have a minimum of 3 years experience in restaurant management, strong organizational skills, and a passion for customer service. This role involves training staff, handling customer complaints, and ensuring compliance with health regulations.

Qualifications

• Minimum of 3 years experience in restaurant and fast-food service.
• Knowledge of GAAP is advantageous.
• Strong management and organizational skills.
• Excellent customer service and communication skills.
• Effective problem-solving skills.

Responsibilities

• Oversee the overall operation of the restaurant/take-away.
• Maintain quality standards and ensure compliance with procedures.
• Manage stock control and purchasing.
• Handle customer complaints and ensure service levels.
• Maximize profitability and motivate staff.
• Conduct staff management and training.
• Ensure compliance with health and safety regulations.
• Manage marketing activities and customer relations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer service skills

Problem-solving skills

Verbal communication skills

Job description

A leading fast-food chain is seeking an experienced restaurant manager for their new location in Mthatha. You will oversee the overall operation, manage stock control, and ensure quality service while maximizing profitability. The ideal candidate will have a minimum of 3 years experience in restaurant management, strong organizational skills, and a passion for customer service. This role involves training staff, handling customer complaints, and ensuring compliance with health regulations.