Junior Manager — Launch Store Ops & Guest Experience

Pedros Chicken; Oos-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

A local restaurant chain in Mthatha is seeking enthusiastic individuals to join their team for the new store opening. This role will involve overseeing restaurant operations, managing staff, maintaining quality standards, and ensuring excellent customer service. The ideal candidate will have restaurant experience and strong management skills. If you are ready to contribute to a dynamic team and grow with the brand, apply now!

Qualifications

• Minimum 1-year related experience in restaurant and fast-food service.
• Knowledge of GAAP/Micros is advantageous.
• Strong management and organizational skills required.

Responsibilities

• Overseeing overall operation of the restaurant/take-away.
• Ensuring quality standards and procedures are maintained.
• Managing stock control, purchasing, and orders.
• Handling customer complaints and maintaining service levels.
• Maximizing profitability and motivating staff.
• Driving the restaurant/take-away forward within a team.
• Ensuring compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service

Problem-solving skills

Verbal communication skills

Tools

GAAP/Micros

Job description

A local restaurant chain in Mthatha is seeking enthusiastic individuals to join their team for the new store opening. This role will involve overseeing restaurant operations, managing staff, maintaining quality standards, and ensuring excellent customer service. The ideal candidate will have restaurant experience and strong management skills. If you are ready to contribute to a dynamic team and grow with the brand, apply now!