STORE CLERK (2IC)

Matrix Warehouse SA; Springs; On-site; ZAR 90,000 - 130,000; Full time

Job summary

Matrix Warehouse SA in Springs is seeking a proactive Store Clerk to support the Store Supervisor in daily operations, drive sales, stock control, and customer service.

Responsibilities include assisting with stock management and merchandising, preparing reports, supporting promotions and local business development, training colleagues, maintaining store standards, and delivering excellent service. The ideal candidate will have retail experience and strong communication skills.

Qualifications

• Retails or sales experience is advantageous.
• Strong communication and customer service skills required.
• Good organisational and problem-solving abilities are essential.
• Computer literacy and basic reporting skills expected.

Responsibilities

• Assist daily store operations and uphold company standards.
• Support sales initiatives and work toward store targets.
• Provide excellent customer service and resolve complaints when needed.
• Assist with stock control, inventory management, ordering and merchandising.
• Support staff training, development and performance management.
• Monitor sales performance and prepare reports for the Store Supervisor.
• Assist with promotions, marketing activities and local business development.
• Maintain store cleanliness, safety and operational standards.
• Follow company policies while supporting store profitability.

Skills

Customer service

Communication

Teamwork

Problem solving

Organization

Tools

Computer literacy

Reporting skills

Job description

Explore current opportunities to join the Matrix Warehouse team.

Springs Full-time Closing: 31 October 2026

Are you passionate about technology, sales, and customer service?

Matrix Warehouse is looking for a proactive and customer-focused Store Clerk to support the Store Supervisor in managing daily store operations, driving sales, maintaining stock control, and delivering excellent customer service.

Key Responsibilities

• Assist with daily store operations and ensure company standards are maintained.
• Support sales initiatives and work towards achieving store targets.
• Provide excellent customer service and assist with resolving customer complaints.
• Assist with stock control, inventory management, ordering, and merchandising.
• Support staff training, development, and performance management.
• Monitor sales performance and prepare reports for the Store Supervisor.
• Assist with promotions, marketing activities, and local business development.
• Maintain store cleanliness, safety, and operational standards.
• Follow company policies and procedures while supporting store profitability.

Requirements

• Previous retail or sales experience will be an advantage.
• Strong communication and customer service skills.
• Good organisational and problem-solving abilities.
• Computer literacy and basic reporting skills.
• Ability to work well within a team and support colleagues.
• A positive attitude, willingness to learn, and a results-driven mindset.
• An interest in computers, technology, and IT products will be an advantage.