A luxury Boutique Hotel portfolio in the Western Cape Winelands requires a Stock Controller. This high-end hospitality portfolio consists of 5-star properties, boutique luxury hotels, fine dining restaurants, and exclusive wine environments. This role requires a positive, vibrant, and energetic professional who combines meticulous technical inventory administration with active, hands-on floor management. The successful candidate ensures strict compliance with procurement procedures, aligns inventory levels with shifting hotel occupancy, minimises shrinkage, maintains optimal PAR levels, and delivers high-performance team leadership to driving cost-reduction objectives.
Key Responsibilities
1. Daily Stock Control & System Administration
- Oversee daily stock control operations across all estate venues, sub-stores, and distribution hubs.
- Maintain absolute database integrity within Easipos and Procure Net systems to track real-time stock values, movements, and transfers.
- Support the Procurement team in maintaining accurate, up-to-date documentation, records, and digital audit trails.
- Execute specialized inventory projects as assigned by the Procurement Manager.
2. Financial Controls, Pricing Verification & Claims
- Review and verify incoming invoice prices strictly against contracted agreements or approved quotation prices to eliminate overcharging.
- Issue and follow up on credit notes immediately for any incorrect, short-supplied, or sub-standard stock received.
- Generate and submit comprehensive financial reports on stock values, variances, and internal consumption trends on time.
3. Team Leadership, Training & Safety
- Direct; manage, and supervise Storemen and Stock Administrators on correct protocols for stock packing, picking, and internal transportation.
- Conduct continuous staff training to ensure the team adheres strictly to inventory control policies, safety standards, and operational workflows.
- Communicate effectively and promptly to notify the relevant manager of any stock discrepancies, equipment faults, or facility damage.
4. Auditing, Stock Takes & Reconciliation
- Schedule; coordinate, and execute mandatory inventory audits, physical stock takes, and reconciliation cycles.
- Ensure maximum timeliness and completeness in audit submissions, resolving variances before they impact high-level financial reporting.
- Cross-collaborate with executive chefs, sommeliers, and hospitality managers to ensure seamless service delivery and accurate feedback to internal customers.
Candidate Requirements
Experience & Qualifications
- Experience: 3 - 5 years of verified experience working in a Stock Controller or senior inventory role within a 5-star hospitality, luxury resort, or premium estate environment.
- Systems: Direct hands-on experience with Easipos and Procure Net platforms is highly beneficial; advanced proficiency in MS Excel is required.
- Education: Grade 12 / Matric Certificate is mandatory. A Certificate or Diploma in Hospitality Management or Inventory Control is highly advantageous.
- Licence: Valid Driver’s License is required.
Inherent Attributes & Physical Requirements
- Physical Fitness: Must be physically fit and capable of handling heavy lifting, manual unboxing, and agile movement across stores and delivery bays.
- Meticulous Attention to Detail: Natural ability to spot minor stock variances, data-entry errors, or invoice mismatches instantaneously.
- Interpersonal Style: Positive, vibrant, and energetic disposition with a proven capacity for teamwork and building high-performance operational teams.
- Integrity: Personal and professional integrity of the highest standard.