Stakeholder Relations & Consumer Advocacy Officer

Independent Communications Authority of SA; Limpopo; On-site; ZAR 560,000 - 684,000; Full time

Job summary

ICASA in Limpopo seeks a dedicated professional to promote and protect consumer rights, provide information, and raise awareness of ICASA’s role and regulations in the province. The role is permanent at C2 level and reports to the Regional Manager: Limpopo.

Responsibilities include planning advocacy programmes, stakeholder liaison, preparing detailed proposals with financial implications, handling consumer complaints, and contributing to regulatory communications in the region.

Qualifications

• National Diploma or Degree in relevant fields as stated.
• 2+ years related work experience.
• Experience in ICT/broadcasting/regulatory environment advantageous.
• Valid non-endorsed driver's license.

Responsibilities

• Promote and protect consumer rights and raise awareness in Limpopo.
• Plan and organize advocacy programmes aligned to the operational plan.
• Liaise with regulatory bodies, licensees and stakeholders for partnerships.
• Prepare information materials and share regulatory developments with the public.
• Assist with duties and ad hoc projects as requested by the Regional Manager.

Skills

Communication

Public Relations

Business Administration

Law

Journalism

Media Studies

Education

National Diploma in Communication/Public Relations/Business Admin/Law

Degree/Advanced Diploma in Communication/PR/Business Admin/Law

Job description

ICASA in Limpopo seeks a dedicated professional to promote and protect consumer rights, provide information, and raise awareness of ICASA’s role and regulations in the province. The role is permanent at C2 level and reports to the Regional Manager: Limpopo.

Responsibilities include planning advocacy programmes, stakeholder liaison, preparing detailed proposals with financial implications, handling consumer complaints, and contributing to regulatory communications in the region.