Liaison Officer- Limpopo

Independent Communications Authority of SA; Limpopo; On-site; ZAR 560,000 - 684,000; Full time

Job summary

ICASA in Limpopo seeks a dedicated professional to promote and protect consumer rights, provide information, and raise awareness of ICASA’s role and regulations in the province. The role is permanent at C2 level and reports to the Regional Manager: Limpopo.

Responsibilities include planning advocacy programmes, stakeholder liaison, preparing detailed proposals with financial implications, handling consumer complaints, and contributing to regulatory communications in the region.

Qualifications

• National Diploma or Degree in relevant fields as stated.
• 2+ years related work experience.
• Experience in ICT/broadcasting/regulatory environment advantageous.
• Valid non-endorsed driver's license.

Responsibilities

• Promote and protect consumer rights and raise awareness in Limpopo.
• Plan and organize advocacy programmes aligned to the operational plan.
• Liaise with regulatory bodies, licensees and stakeholders for partnerships.
• Prepare information materials and share regulatory developments with the public.
• Assist with duties and ad hoc projects as requested by the Regional Manager.

Skills

Communication

Public Relations

Business Administration

Law

Journalism

Media Studies

Education

National Diploma in Communication/Public Relations/Business Admin/Law

Degree/Advanced Diploma in Communication/PR/Business Admin/Law

Job description

LOCATION:

ICASA (Regional Office - Limpopo)

POSITION STATUS:

Permanent

JOB LEVEL:C2

SALARY:Total Annual Package (CTC) – R 622,053.00

Purpose of the job

To promoteand protect the rights of consumers, provide information and raise awarenessto the public on the following: the role and function of ICASA, published regulations withconsumer impact,regulatory projects, developments within the organisationand the industry, and stakeholder management in the province.

Key Outputs

The successful candidate will report to the Regional Manager: Limpopo and theirresponsibilities will include: ● Proactively planning andorganising consumer and stakeholder awareness programmes aligned to the operationalplan ●Identifying risks that may affect the implementation of advocacy programmes in the province and providing mitigation●Liaising with stakeholders such as regulatory bodies, government departments, ICASA licensees and communications state owned entities to form partnerships and synergizing in the implementation of advocacy programmes ● Preparation, structuring and sharing relevant and applicable information with broader communities, including any implemented regulations and regulatory developments within the Authority with a consumer element ● Prepare a detailed project proposal, clearlyindicating financial implications, for all major campaigns in the province ● Staying abreast of current developments and trends in all relevant technicaland professional areas in order to deliver accurate information to the public, and promoting the ICASA brand and image ●Registration, escalation and resolution of consumer complaints ● Perform or assistwith other duties, tasks and Adhoc projects as requested or assigned by theRegional Managerin line with ICASA's mandate and objectives.

Qualifications and Experience:

● National Diploma in Communication / Public Relations / Business Administration /Law/ Journalism /Media Studies/ Marketing (NQF Level 6) AND/ORA Degree or an Advanced Diploma in Communication/Public Relations/ Business Administration / Law/ Journalism/ Media Studies/ Marketing (NQF Level 7) ● 2 or more years related working experience● Experience within the ICT, broadcasting, postal or regulatory environment will be an added advantage ● Non-endorsed driver’s license.

Key Competenciesand Attributes:

● Computer literacy● Travel extensively ● Computer literacy● Report Writing ● Resultsdriven ● Attention to detail ● Ability to work and make decisions underpressure ● Excellent interpersonal skills ● Resilience and influential ● Tactful● Diplomatic ● Knowledge of spoken indigenous languages in the provinceallocated ● High stress tolerance ●Perseverance/tenacity ● Adaptability ● Attention to detail ●Strategic and/orlateral thinking ● Good time management ● Excellent written and verbalcommunicator ● Excellent public relations skills ● Ability to initiateprojects, meetings and media interviews ● Ability to build and maintainstakeholder relationships ● Ability to plan, organize and implement advocacywith limited supervision ● Ability to engage with stakeholdersand communities on regulatory matters ● Ability to provide correct andup to date information to queries on regulatory matters raised duringstakeholder and/or community engagements ● Ability and willingness to go theextra mile when implementing advocacy programmes ● Ability and willingness towork extended hours

Closing Date

19 October 2026

APPLICATIONS AND ENQUIRIES

FOR EASY ACCESS TO THE SYSTEM DURING THE APPLICATION PROCESS, CANDIDATES ARE ENCOURAGED TO USE A LAPTOP OR A DESKTOP ON CHROME

ICASA DIVERSITY AND EMPLOYMENT EQUITY

ICASA is committed to the achievement and maintenance of diversity and equity in employment. Preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation as outlined within the Employment Equity Plan of ICASA.

• Only candidates who meet the requirements should apply.
• Applications received after the closing date will not be considered.
• If you do not hear from us within three months of the closing date, please regard yourapplication as unsuccessful.
• It is the applicant`s responsibility to have foreign qualifications evaluated by the SouthAfrican Qualifications Authority (SAQA).
• It is also the responsibility of the applicant to obtain evaluation and certification of theRecognition for Prior Learning (RPL).