Sports Complex Operations Manager

Placements24; Pietermaritzburg; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Health insurance

Retirement fund contributions

Professional development opportunities

Job summary

Placements24, on behalf of a leading sports and leisure facility in Pietermaritzburg, seeks a dynamic Sports Complex Operations Manager to lead daily operations, drive financial performance, and shape strategic direction. You will oversee facilities, staff, safety, and service delivery, coordinating across departments to maximise member satisfaction and community impact.

The ideal candidate holds a degree in Sports Management or similar, with at least five years in senior management, strong

Qualifications

• Degree in sports management, business administration or a related field.
• Minimum 5 years in a senior management role within sports/leisure.
• Demonstrated success in budgeting, financial forecasting and revenue generation.
• Strong leadership, team development and people management abilities.
• Understanding of sports facility operations, maintenance and safety standards.

Responsibilities

• Develop and implement strategic plans to improve efficiency and service delivery across departments.
• Oversee day-to-day management of facilities including fields, arenas, fitness centres and event spaces.
• Lead budgeting, financial forecasting and revenue initiatives to ensure profitability.
• Motivate and manage a diverse team of staff across multiple roles.
• Ensure compliance with health, safety and security regulations and safe environment for users.
• Build relationships with local clubs, community organisations and stakeholders.
• Plan and execute marketing campaigns to increase usage and membership.
• Manage supplier contracts and procurement for equipment and services.
• Monitor customer feedback and implement improvements to enhance member experience.
• Plan, organise and oversee major events and community programs at the complex.

Skills

Sports management

Facilities operations

Staff leadership

Budgeting

Event management

Marketing strategies

Health and safety

Communication

Stakeholder mgmt

Customer focus

Education

Bachelor's degree in Sports Management

Tools

MS Office

Job description

About the Role

Our client, a leading sports and leisure facility in Pietermaritzburg , is seeking a dynamic and experienced Sports Complex Operations Manager. This is a pivotal role responsible for the overall management and strategic direction of a state-of-the-art sports complex, ensuring optimal operational efficiency, member satisfaction, and financial performance. The ideal candidate will possess a strong understanding of sports management, facility operations, and staff leadership. This position offers a unique opportunity to shape the future of sports and recreation within the KwaZulu-Natal region, contributing to a vibrant community hub.

Key Responsibilities

• Develop and implement strategic plans to enhance operational efficiency and service delivery across all departments of the sports complex.
• Oversee the day-to-day management of all facilities, including sports fields, indoor arenas, fitness centres, and event spaces.
• Manage budgets, financial forecasting, and revenue generation initiatives to ensure profitability.
• Lead, motivate, and manage a diverse team of staff, including facility managers, coaches, customer service representatives, and maintenance personnel.
• Ensure compliance with all health, safety, and security regulations, maintaining a safe environment for all users.
• Develop and foster strong relationships with local sports clubs, community organisations, and stakeholders.
• Plan and execute marketing and promotional campaigns to increase facility usage and membership.
• Manage supplier contracts and procurement processes for equipment and services.
• Monitor customer feedback and implement improvements to enhance member experience.
• Organise and oversee major sporting events and community programs hosted at the complex.

Requirements

• A relevant degree in Sports Management, Business Administration, or a related field.
• Minimum of 5 years of proven experience in a senior management role within the sports or leisure industry.
• Demonstrated success in financial management, budgeting, and revenue generation.
• Strong leadership and team management skills, with the ability to inspire and develop staff.
• Excellent understanding of sports facility operations, maintenance, and safety standards.
• Proficiency in event management and marketing strategies.
• Exceptional communication, interpersonal, and problem-solving abilities.
• Knowledge of relevant South African sports regulations and best practices.
• Experience in managing large-scale budgets and operational expenditures.
• Must be available to work flexible hours, including weekends and public holidays, as required by the role in Pietermaritzburg.

Benefits

Our client offers a competitive remuneration package commensurate with experience, including performance-based bonuses. This role provides comprehensive health insurance, retirement fund contributions, and opportunities for professional development and ongoing training. You will be part of a supportive and forward-thinking organisation dedicated to promoting health and wellness. Enjoy the satisfaction of managing a premier sports facility and making a tangible impact on the Pietermaritzburg community. Potential for career advancement within a growing organisation.