Sports Centre Operations Manager

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Hybrid work arrangement

Professional development opportunities

Competitive salary and benefits

Job summary

Placements24 seeks an experienced Sports Centre Operations Manager to oversee a state-of-the-art facility in Nelspruit. Lead a diverse team, manage budgets, ensure exceptional member service, and uphold safety standards in a dynamic leisure environment.

The role emphasizes staff supervision, cost control, program coordination, and strong leadership in a busy, community-focused centre with hybrid work opportunities.

Qualifications

• Bachelor's degree in Business Administration, Sports Management, or related field.
• 5+ years in operations management, preferably in sports/fitness/leisure.
• Proven staff supervision, budget management and customer service experience.
• Knowledge of facility maintenance and safety regulations.

Responsibilities

• Oversee day-to-day operations of the sports centre in Nelspruit.
• Lead front desk, maintenance, and coaching staff.
• Develop and manage operational budgets and targets.
• Maintain high standards of customer service for all users.
• Implement health, safety, and emergency procedures.
• Oversee facility maintenance, cleanliness and equipment upkeep.
• Coordinate scheduling of facilities, programs, and staff.
• Manage relationships with suppliers and contractors.
• Implement marketing/promotional activities to attract members.
• Monitor performance and drive improvements.

Skills

Leadership

Staff supervision

Budget management

Customer service

Strong communication

Problem solving

Microsoft Office

Facility management software

Education

Bachelor's degree in Business Administration or Sports Management

Tools

Microsoft Office Suite

Facility management software

Job description

About the Role

Our client is seeking an experienced and proactive Sports Centre Operations Manager to oversee the daily functioning of their state-of-the-art sports facility in Nelspruit, Mpumalanga . This vital role involves managing all aspects of facility operations, including staff supervision, budget management, customer service, maintenance, and safety compliance. You will ensure that the sports centre provides a high-quality experience for all members and visitors, fostering a welcoming and efficient environment. The ideal candidate possesses strong leadership skills, a keen eye for detail, and a solid understanding of the leisure and sports industry. This position offers a fantastic opportunity to lead a dedicated team and contribute to the success of a thriving community sports hub.

Key Responsibilities

• Oversee the efficient day-to-day operations of the sports centre in Nelspruit
• Manage and lead a diverse team of facility staff, including front desk, maintenance, and coaching personnel
• Develop and manage operational budgets, ensuring cost-effectiveness and financial targets are met
• Ensure the highest standards of customer service are maintained for all centre users
• Implement and enforce health, safety, and emergency procedures to ensure a secure environment
• Oversee facility maintenance, cleanliness, and equipment upkeep
• Coordinate scheduling of facilities, programs, and staff
• Manage relationships with suppliers, contractors, and external service providers
• Implement marketing and promotional activities to attract and retain members
• Monitor operational performance, identify areas for improvement, and implement solutions

Requirements

• Bachelor's degree in Business Administration, Sports Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably within the sports, fitness, or leisure industry.
• Proven experience in staff supervision, budget management, and customer service.
• Strong knowledge of facility maintenance and safety regulations.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in Microsoft Office Suite and facility management software.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• A passion for sports and customer satisfaction is essential.
• Flexibility to work varied shifts, including weekends and holidays, as required.
• Experience within the Mpumalanga region is a plus.

Benefits

• Competitive salary and benefits package.
• Opportunity to manage a premier sports facility.
• Professional development and training opportunities.
• A dynamic and supportive work environment.
• Membership benefits for the sports centre.
• Hybrid work arrangement offering flexibility.