Sports Center Operations Lead

Placements24; Centurion; On-site; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

Subsidized access to facilities

Discounts on personal training

Career advancement opportunities

Job summary

Placements24 in Centurion seeks an experienced Operations Supervisor to lead daily operations at a busy sports and recreation center. You will manage staff, oversee facility bookings and access control, and ensure safety and service quality for members and visitors.

The role requires strong leadership, organizational skills, and a passion for sports and fitness, with a hands-on approach to daily challenges and improvements.

Qualifications

• Experience leading a frontline operations team in sports, leisure, or hospitality.
• Proven ability to manage staff, schedules, and customer service standards.
• Familiarity with scheduling software, POS systems and MS Office.
• Ability to monitor budgets and control expenses, while ensuring safety and quality.
• Strong problem-solving, communication, and decision-making skills.

Responsibilities

• Supervise daily front desk, fitness instructors, and facility attendants.
• Oversee registrations, access control, bookings, and safety procedures.
• Monitor cleanliness, maintenance, and safety issues; take prompt action.
• Manage supplies, inventory, and procurement processes.
• Handle inquiries and feedback to maintain high member satisfaction.
• Help develop operational policies and train staff on service standards.
• Collaborate with marketing on events and promotions; ensure smooth openings.

Skills

Leadership

Team management

Customer service

Scheduling software

POS systems

MS Office

Tools

Scheduling software

POS systems

Microsoft Office

Job description

Placements24 in Centurion seeks an experienced Operations Supervisor to lead daily operations at a busy sports and recreation center. You will manage staff, oversee facility bookings and access control, and ensure safety and service quality for members and visitors.

The role requires strong leadership, organizational skills, and a passion for sports and fitness, with a hands-on approach to daily challenges and improvements.