Sports Behaviour Analyst

SuperGroup International; Cape Town; On-site; ZAR 223,200 - 390,600; Full time

Benefits offered by this job

Free Daily Meals

Free Massages On-site

Free On-Site Gym

Group Life Cover

Funeral Fund Benefit

Financial Services Assistance

Curro School Fees Benefit

Income Continuation Benefit

Leadership Training

Referral Bonus

Medical Aid Subsidy

Free Sleep Coaching

Retirement Annuity Subsidy

Team socials

Job summary

Digital Outsource Services in Cape Town is seeking a skilled professional with a strong background in sports betting and data analysis. The role demands excellent communication skills, project management capabilities, and a deep understanding of sports betting dynamics. Candidates should be proficient in SQL and familiar with data visualization tools like Tableau. The position is full-time, with flexible hours, offering opportunities for professional growth, including performance feedback and various employee benefits such as free meals and gym access.

Qualifications

• Proven ability to work collaboratively within cross-functional teams.
• Experience handling multiple tasks simultaneously and delivering high-quality outputs.
• Deep passion for sports and interest in sports data.

Responsibilities

• Conduct analyses and produce reports on sports betting markets.
• Develop and execute customer retention strategies.
• Monitor and investigate player behavior and market dynamics.

Skills

Strong verbal and written communication skills

Project and time management skills

Attention to detail

Advanced proficiency in Microsoft Excel

Strong numerical aptitude and analytical thinking

Knowledge of sports betting markets

SQL or other query languages

Data visualization tools (e.g., Tableau)

Tools

Tableau

Elastic Search

Kibana

Job description

* Strong verbal and written communication skills, with the ability to clearly convey complex ideas to both technical and non-technical audiences.* Proven ability to work collaboratively within cross-functional teams, contributing to shared goals and effective decision-making.* Excellent project and time management skills, with experience handling multiple tasks simultaneously and delivering high-quality outputs on time.* Exceptional attention to detail, ensuring accuracy and consistency in all analyses, reports, and operational processes.* Adaptability and resilience in fast-paced, dynamic environments, with the ability to respond effectively to shifting priorities and emerging challenges.* Advanced proficiency in Microsoft Office Suite, particularly Microsoft Excel, for data analysis and reporting.* Strong numerical aptitude and analytical thinking, with the ability to interpret and derive insights from complex quantitative data.* Solid understanding of the mathematical principles underpinning sports betting markets and customer behaviour.* Experience working with relational and non-relational databases, including data extraction, manipulation, and interpretation.* Deep passion for sports, complemented by a strong interest in sports data, betting trends, and behavioural analytics.* Willingness and availability to work flexible hours, including evenings, weekends, and participation in a 24/7 rotational shift schedule.* In-depth knowledge of sports betting markets, including odds calculation, betting types, and market dynamics.* Previous experience in the online gaming, sportsbook, or casino industry, with a strong understanding of player behaviour and industry operations.* Familiarity with gambling regulations and compliance requirements across multiple jurisdictions, ensuring adherence to legal and ethical standards.* Proven ability to identify, investigate, and analyse patterns of abuse, arbitrage, and other forms of advantage play.* Experience in developing and executing customer retention strategies, particularly in data-driven or regulated environments.* Working knowledge of data visualisation tools, especially Tableau, for presenting behavioural insights and trends.* Practical experience using search and analytics platforms such as Elastic Search and Kibana for behavioural monitoring and investigation.* Proficiency in SQL or other query languages for efficient data extraction, manipulation, and analysis.* We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.* Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.* Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.* Free Daily Meals* Free Massages On-site* Free On-Site Gym* Group Life Cover* Funeral Fund Benefit* Financial Services Assistance* Curro School Fees Benefit* Income Continuation Benefit* Leadership Training* Referral Bonus* Medical Aid Subsidy* Free Sleep Coaching* Retirement Annuity Subsidy* Team socials