Verification Specialist

Digital Outsource Services; Cape Town; On-site; ZAR 334,800 - 502,200; Full time

Benefits offered by this job

Free Massages On-site

Free On-Site Gym

Group Life Cover

Funeral Fund Benefit

Financial Services Assistance

Employee Assistance Programme

Curro School Fees Benefit

Income Continuation Benefit

Leadership Training

Referral Bonus

Medical Aid Subsidy

Free Sleep Coaching

On-site Barista

Retirement Annuity Subsidy

Team buildings

Job summary

Digital Outsource Services in Cape Town seeks a compliance specialist to ensure the legitimacy of documentation in line with regulatory requirements. The role includes assessing documents, escalating concerns, and reporting statistics related to verification. Candidates must have at least 24 months of experience in Risk, AML, or Compliance and a relevant diploma or degree. Benefits include a free on-site gym, medical aid subsidy, and leadership training opportunities.

Qualifications

• Minimum of 24 months' experience in Risk/AML/Compliance.
• Exceptional attention to detail is required.
• Familiarity with gambling regulations and compliance requirements.

Responsibilities

• Perform assessment of documentation for legitimacy.
• Ensure compliance with KYC and AML requirements.
• Escalate legitimacy concerns to the Fraud Team.
• Report on verification statistics.

Skills

Risk/AML/Compliance experience

Attention to detail

Adaptability

Understanding of player behaviour

Knowledge of gambling regulations

Education

Relevant Diploma/Degree

Job description

* Full and accurate assessment of documentation in terms of their legitimacy:* To ensure Betway meets the verification requirements of their customers in line with regulatory and/or business requirements around KYC.* In line with AML verification requirements outlined by regulatory and / business requirements, i.e., Threshold and name mismatch financial account holder.* Ensure that documents are uploaded correctly, and notes are captured on accounts after review.* Escalation of documents with legitimacy concerns to the Fraud Team for further investigation.* Staying abreast of document version updates specific to countries.* Withhold / Release of certain transactions when required to do so.* Request of supporting documentation where deemed required.* Update customers’ accounts details where necessary.* Contacting 3rd parties to verify documents in the cases where additional verification is required.* Be available to assist Risk, Fraud, CSC, and other departments in the business in relation to verification.* Resolve escalations related to verification.* Suggest / Recommend new improvements or enhancements to document journeys, customer communication relating to verification and highlighting any potential roadblocks that hinder verification success rates.* Reporting on verification statistics both internally and externally.* Suggest / Recommend new or improvement process or systems to enhance efficiency of verification.* Minimum of 24 Months Risk/AML/Compliance experience* Relevant Diploma/Degree and/or work experience in a related field* Exceptional attention to detail, ensuring high standards of quality in all outputs* Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations* Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations* Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards* We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.* Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.* Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.* Free Massages On-site* Free On-Site Gym* Group Life Cover* Funeral Fund Benefit* Financial Services Assistance* Employee Assistance Programme* Curro School Fees Benefit* Income Continuation Benefit* Leadership Training* Referral Bonus* Medical Aid Subsidy* Free Sleep Coaching* On-site Barista* Retirement Annuity Subsidy* Team buildings