Sport Instructor

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 50,000 - 70,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking an onboard Sport Activities Animator to engage Guests across age groups in organized sport activities and tournaments.

You will plan activities, manage equipment, and welcome Guests at embarkation, ensuring a smooth, enjoyable experience while promoting social interaction and language-friendly participation. You will address Guest feedback, coordinate with the Animation team, and uphold health, safety, and Covid-19 guidelines.

Qualifications

• Experience in guest-facing roles is advantageous.
• Ability to plan and coordinate group activities.
• Commitment to safety policies and procedures.
• Strong communication and teamwork skills.

Responsibilities

• Involves Guests (adults, teens, children) in sport activities and tournaments according to ages to entertain and create interaction between participants fostering socialization and removing language barriers.
• Organizes the sport activity planning to meet Guests expectations and needs and shares it with the Chief Adult Animator for approval.
• Is fully responsible for sport equipment and provides inventory list to the Chief Adult Animator to guarantee restocking.
• Welcomes Guests when embarking and keeps in contact with them to promote the sport activities.
• Manages Guests complaints taking direct action or addressing them to the Chief Adult Animator or the involved department to provide a fast and effective solution.
• Collaborates with the Animation team in daily and evening activities as part of the group.
• Collaborates with other departments when needed to increase revenue.
• Maintains safety culture and follows Covid-19 protocols as instructed.

Skills

Guest engagement

Sport activity coordination

Safety awareness

Team collaboration

Job description

Key Responsibilities:

• Involves Guests (adults, teens, children) in sport activities and tournaments according to the different ages to entertain and create interaction between participants fostering socialization and removing language barriers (organizing public and private lessons).
• Organizes the sport activity planning to meet Guests expectations and needs and shares it with the Chief Adult Animator for approval.
• Is fully responsible for sport equipment and provides inventory list to the Chief Adult Animator in order to guarantee restocking.
• Welcomes Guests when embarking and keeps in contact with them to promote the sport activities.
• Manages Guests complaints taking direct action or addressing them to the Chief Adult Animator or the involved department to provide a fast and effective solution.
• Collaborates with the Animation team in daily and evening activities (preferably not except late night) as part of the group.
• Collaborates with other departments when needed and in accordance with Entertainment working schedule to increase revenue.
• Manages and gives assistance at the "Rope Garden Park" where present, upon receiving a specific training.
• Takes active part in a work environment that supports a successful safety culture. Is a dynamic contributor in following safety policy and procedures.
• Follows the instructions received as per protocol applied on Covid-19 spread prevention rules.
• Supports an effective health and safety culture proactively informing Guests on any infringement or missing application of procedures and reporting to the Head of Department the critical situation.
• Maintains a high responsible approach applying social distancing rules also during non-working activities.
• Supports the new organization of the onboard activity performing tasks enhancing health standards (i.e., temperature screening, sanitization of the working place, instructions to passengers).