Specialist Solution Analyst
Absa Group
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Job summary
Absa Group seeks a Specialist System Analyst (AVP) to translate business requirements into detailed system and integration specifications. You will bridge business stakeholders, architects, developers and QA to ensure scalable, feasible solutions for Recoveries.
The role involves collaboration across squads, delivering design artefacts, and supporting testing, UAT and production deployments within an Agile/SAFe environment. Banking experience preferred.
Qualifications
- 5+ years experience in System Analysis or Solution Analysis.
- Experience in software development and working with agile environments.
- Experience producing technical specifications and working with developers and QA teams.
- Experience supporting UAT and production deployments.
- Banking or financial services experience is preferred.
Responsibilities
- Analyse and translate business requirements into detailed system and integration specifications.
- Collaborate with architects and developers to deliver scalable solutions.
- Support backlog refinement, sprint planning and release readiness.
- Define acceptance criteria and support test case development.
- Investigate defects and contribute to root cause analysis.
Skills
Education
Tools
Job description
Empowering Africa’s tomorrow, together…one story at a time.
Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes
Specialist System Analyst
Grade: AVP
Business Area: Technology / Business Banking Technology - Recoveries
Reports To: Lead Solution Analyst / Engineering Manager / Lead Technology Partner
The Specialist System Analyst is responsible for analysing business requirements and translating them into detailed system, integration, and technical specifications that enable effective technology delivery. The role acts as the bridge between business stakeholders, architects, developers, QA teams, and operational users to ensure solutions are feasible, scalable, and aligned to business needs.
The incumbent owns the analysis of system functionality, configurations, interfaces, and technical impacts and supports the teams through the execution and completion of the system design.
- Analyse, and validate business and system requirements.
- Translate business requirements into detailed technical specifications and user stories.
- Document functional, non-functional, integration, and data requirements.
- Ensure requirements are testable, traceable, and aligned to business objectives.
- Facilitate requirement workshops and solution discussions.
- Analyse existing systems and identify solution options.
- Produce detailed system specifications and process flows.
- Define configuration and integration requirements.
- Collaborate with architects to ensure alignment with enterprise standards.
- Identify solution gaps and recommend remediation approaches.
- Work closely with developers throughout the development lifecycle.
- Clarify requirements and resolve design issues.
- Participate in backlog refinement, sprint planning, and reviews.
- Support implementation planning and release readiness activities.
- Ensure delivered solutions meet agreed business outcomes.
- Define acceptance criteria and support test case development.
- Support SIT and User Acceptance Testing (UAT).
- Validate system functionality against requirements.
- Investigate defects and support root cause analysis.Ensure appropriate solution quality before deployment.
- Investigate production incidents and recurring system issues.
- Analyse root causes and recommend permanent fixes.
- Monitor solution performance and identify optimisation opportunities.
- Support change requests, enhancements, and system upgrades.
- Contribute to continuous improvement initiatives.
- Bachelor's Degree in: Information Systems Computer Science Engineering Technology Related discipline / Solution Design Qualifications
- CBAP, CCBA or ECBA
- Agile or SAFe Certification
- TOGAF Foundation
- SQL or Data Analysis Certification
- 5 years experience in System Analysis, Solution Analysis
- 5 years experience in Software Development, preferrably Salesforce or nCino related
- Experience working within Agile and SAFe environments.
- Experience producing technical specifications.
- Experience working with developers and QA teams.
- Experience supporting UAT and production deployments.
Preferred
- Banking or Financial Services experience.
- Experience with: Credit Systems Collections & Recoveries Platforms Salesforce nCino API Integrations Data and Reporting Solutions
Technical Competencies- System Analysis
- Solution Design
- Process Modelling
- Data Analysis
- API and Integration Analysis
- SQL and Data Querying
- Agile Delivery
- User Story Definition
- Root Cause Analysis
- Testing and Validation
- Stakeholder Management
Behavioural Competencies- Problem Solving
- Analytical Thinking
- Attention to Detail
- Communication Skills
- Stakeholder Engagement
- Collaboration
- Adaptability
- Accountability
- Continuous Improvement Mindset
Key Deliverables- Functional Specifications
- System Specifications
- User Stories and Acceptance Criteria
- Process Flows and Solution Diagrams
- Integration Specifications
- Requirements Traceability Matrix
- Testing Support Documentation
- Root Cause Analysis Reports
- Production Support Recommendations
Success Measures- Requirements quality and completeness
- Reduction in delivery rework
- UAT success rate
- Production stability
- Stakeholder satisfaction
- Defect reduction
- Delivery predictability
- Solution adoption and value realization
EducationBachelor's Degree: Information Technology
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
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