Business Analyst (Contract)

Pbt Group; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

PBT Group is seeking an experienced Business Analyst to join a collaborative delivery team in Johannesburg. You will work with business stakeholders, product owners, developers and QA to translate business needs into clear requirements and drive solutions through the full lifecycle.

Responsibilities include elicitation, process analysis, BRD/FRD creation, UAT support, and ensuring traceability, with exposure to Jira/Confluence and Agile environments. Bachelor's degree required.

Qualifications

• Minimum 4 years' experience as a Business Analyst or similar role.
• Experience eliciting and analysing requirements, stakeholder management, and process improvement.
• Proven ability to produce BRDs, FRDs, user stories, use cases, and process flows.
• Solid understanding of SDLC and Agile/Scrum delivery environments.

Responsibilities

• Gather, analyse, and document business, functional, and non-functional requirements.
• Facilitate stakeholder workshops, interviews, and requirement validation sessions.
• Translate requirements into BRDs, FRDs, user stories, and acceptance criteria.
• Analyse processes, identify gaps, and recommend improvements.
• Create process maps, RTMs, and supporting documentation.
• Collaborate with Product Owners, Project Managers, Developers, QA and stakeholders.
• Support backlog refinement, sprint planning, and change management.
• Assist with UAT including test scenario reviews and sign-off.
• Ensure traceability of requirements to delivered solutions.
• Communicate progress, risks, and changes to stakeholders.

Skills

Stakeholder management

Analytical thinking

Documentation

Communication

Agile/Scrum experience

Education

Bachelor's Degree in Business Administration, Information Technology, Computer Science, Finance, or a related field

Tools

Jira

Confluence

Azure DevOps

Visio

Lucidchart

Job description

PBT Group is seeking an experienced Business Analyst to join a collaborative delivery team, working closely with business stakeholders, product owners, developers, and QA teams to deliver innovative business solutions. This role is ideal for a proactive analyst who enjoys understanding business challenges, improving processes, and translating business needs into clear, actionable requirements.

The successful candidate will play a key role throughout the project lifecycle, from requirements elicitation and process analysis through to solution delivery, testing, and business sign-off.

Key Responsibilities

• Gather, analyse, and document business, functional, and non-functional requirements.
• Facilitate stakeholder workshops, interviews, and requirement validation sessions.
• Translate business requirements into Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, use cases, and acceptance criteria.
• Analyse current business processes, identify gaps, and recommend improvements to enhance efficiency and business value.
• Produce process maps, impact assessments, gap analyses, and supporting business documentation.
• Collaborate closely with Product Owners, Project Managers, Developers, QA teams, and business stakeholders throughout the delivery lifecycle.
• Support backlog refinement, sprint planning, requirement clarification, and change management activities.
• Assist with User Acceptance Testing (UAT), including test scenario reviews, defect clarification, and business sign-off.
• Ensure requirements remain traceable and aligned with delivered solutions.
• Communicate project progress, risks, dependencies, and requirement changes to relevant stakeholders.

Typical Deliverables

• Business Requirement Documents (BRDs)
• Functional Requirement Documents (FRDs)
• User Stories and Acceptance Criteria
• Process Maps and Swimlane Diagrams
• Gap and Impact Assessments
• Business Rules Documentation
• Requirements Traceability Matrix (RTM)
• UAT Scenarios and Business Sign-off Documentation

Required Skills & Experience

• Minimum 4 years' experience as a Business Analyst, Product Analyst, Functional Analyst, or similar role.
• Strong experience in:
  • Requirements elicitation and analysis
  • Business process analysis
  • Stakeholder management
  • Business process improvement
  • Solution documentation
• Experience producing:
  • Business Requirement Documents (BRDs)
  • Functional Requirement Documents (FRDs)
  • User Stories
  • Use Cases
  • Process Flows
  • Acceptance Criteria
  • Gap Analysis and Impact Assessments
• Good understanding of the Software Development Lifecycle (SDLC).
• Experience working within Agile/Scrum delivery environments.
• Strong analytical thinking, problem-solving, and communication skills.
• Ability to engage effectively with both technical and business stakeholders.
• Excellent planning, organisation, and documentation skills.

Advantageous Experience

• Experience using:
  • Jira
  • Confluence
  • Azure DevOps
  • Visio
  • Lucidchart
• Exposure to Banking, Financial Services, FinTech, Payments, or Digital Transformation projects.
• Basic SQL and data analysis experience.
• Knowledge of enterprise systems and system integration projects.
• Professional certifications such as CBAP, PMI-PBA, Agile BA, or Scrum certifications.

Qualifications

• Bachelor's Degree in Business Administration, Information Technology, Computer Science, Finance, or a related field.
• Relevant Business Analysis or Agile certifications will be advantageous.

Key Competencies

• Strong analytical and critical thinking skills.
• Excellent stakeholder engagement and facilitation abilities.
• Strong written and verbal communication skills.
• Ability to simplify complex business problems into practical solutions.
• Highly organised with excellent attention to detail.
• Strong ownership and accountability.
• Collaborative team player with a continuous improvement mindset.
• Ability to manage multiple priorities in a fast-paced Agile environment.

* In order to comply with the POPI Act, for future career opportunities, we require your permission to maintain your personal details on our database. By completing and returning this form you give PBT your consent

* If you have not received any feedback after 2 weeks, please consider you application as unsuccessful.