Spec: Sales Account Management

BCXP; Centurion; On-site; ZAR 600,000 - 900,000; Full time

Job summary

BCXP is seeking an experienced ICT Account Manager to drive revenue growth by managing the full sales cycle for defined verticals. You will develop client strategies and detailed account plans, while collaborating with internal teams to expand enterprise solutions.

Requirements include 5+ years ICT account management experience (or 7+), a relevant degree or diploma, and a valid driver's license with willingness to travel locally and internationally.

Qualifications

• Minimum of 5 years ICT experience in an account management role.
• Or 7 years ICT experience in account management.
• Valid driver's license required and willingness to travel locally and internationally.

Responsibilities

• Manage the full sales cycle for defined verticals and client base.
• Develop, communicate, and execute structured client strategies to drive growth.
• Design and implement detailed account plans focused on revenue growth.
• Monitor client satisfaction and address issues to maintain service quality.
• Collaborate with internal teams to identify and sell new enterprise solutions.

Skills

Account planning

Customer focus

Relationship building

Sales strategy

Presentation skills

Communication

Education

NQF 6 degree or diploma in IT/Engineering or Sales/Marketing

NQF 4: Grade 12

Tools

CRM systems

Job description

Select how often (in days) to receive an alert:

Department FSI / Retail & CPG / MIH / Public Sector / Coastal / Corporate Gauteng

Reports to ME Sales Account Management

Job Grade/Level S5

Core Description

Responsible for achieving and exceeding revenue targets through the management of the full sales cycle for defined verticals and customer base.

Key Deliverables / Primary Functions

• Develop, communicate, and execute a structured client strategy aligned to the Sales framework methodology to drive account growth and retention.
• Design and implement detailed account plans focused on revenue growth, client expansion, and strategic objectives.
• Manage sales activities to achieve agreed targets, ensuring delivery within approved budgets and corporate objectives.
• Monitor client satisfaction consistently and proactively address issues to maintain strong service quality and retention.
• Foster a culture of accountability and performance, driving objective-based management and customer-focused execution.
• Collaborate across internal teams to identify and sell new enterprise solutions into existing clients, delivering growth targets.

Core Functional Skills & Capabilities

Account Planning & Management

Customer Focus

Relationship Building

Sales Strategy

Core Behavioural Competencies

Job Match

Persuading and Influencing

Presenting and Communicating information

Relating and Networking

Minimum Qualifications

NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing

OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

Minimum of 5 years’ ICT experience in Account Management Role

Or

Minimum of 7 years’ ICT experience in Account Management Role

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Level of engagement Engagement will all levels within the organisation, internal and external to the business.

Span of Control 0

Special Requirements / Employment Condition

Valid Drivers license

Required to travel locally and/or internationally