Solution Analyst (Salesforce)

Indsafri; South Africa; On-site; ZAR 700,000 - 1,000,000; Full time

Job summary

Indsafri is seeking a Solution Analyst to join its Operations and Technology Analysis team in South Africa. You will bridge business requirements and technical solutions across integrated platforms to ensure designs support operational goals and scalable delivery.

You will collaborate with cross-functional squads, translate requirements into detailed specifications, analyse integrations, and support testing.

Qualifications

• 5+ years experience as a Solution Analyst / Systems Analyst / Business Systems Analyst.
• 3–5+ years industry experience in enterprise technology environments.
• Experience working within agile delivery teams or product squads.
• Strong experience in business and systems analysis across integrated systems.

Responsibilities

• Translate business requirements into detailed technical and functional specifications
• Analyse integration points and impacted systems across multiple platforms
• Document and support solution design and architecture discussions
• Participate in solution design, development, and delivery within agile squads
• Support and perform testing of integration services and system functionality
• Present solution designs and technical recommendations to relevant governance forums
• Work closely with business stakeholders, developers, and architects to ensure sustainable technology solutions

Skills

Salesforce Certifications

Financial Services Cloud

Salesforce App Builder

Salesforce Administration

System integrations

API-based integrations

Requirements documentation

Solution design

Job description

We are looking for a Solution Analyst to join a dynamic Operations and Technology Analysis team responsible for delivering high-quality business and system analysis across integrated technology platforms.

This role plays a key part in bridging business requirements and technical solutions, ensuring that systems are designed and implemented effectively to support operational and strategic goals.

You will collaborate closely with cross-functional squads throughout the design, analysis, and delivery phases, contributing to solution design, integration analysis, and governance processes.

Key Responsibilities

• Translate business requirements into detailed technical and functional specifications
• Analyse integration points and impacted systems across multiple platforms
• Document and support solution design and architecture discussions
• Participate in solution design, development, and delivery within agile squads
• Support and perform testing of integration services and system functionality
• Present solution designs and technical recommendations to relevant governance forums
• Work closely with business stakeholders, developers, and architects to ensure sustainable technology solutions

Required Experience

• 5+ years experience as a Solution Analyst / Systems Analyst / Business Systems Analyst
• 3–5+ years industry experience in enterprise technology environments
• Experience working within agile delivery teams or product squads
• Strong experience in business and systems analysis across integrated systems

Required Skills

• Salesforce Certifications, ideally including:
• Financial Services Cloud
• Salesforce App Builder
• Strong knowledge of:
• Salesforce configuration and administration
• System integration concepts and API-based integrations
• Business and technical requirements documentation
• Solution analysis and design

Skills

Salesforce Salesforce Administrator Financial Services Cloud Sales Cloud Service Cloud Salesforce App Builder Salesforce Configuration System integration API-based integrations Business requirements documentation Technical requirements documentation Solution Analysis solution design