Specialist Solution Analyst

Indsafri; South Africa; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A dynamic technology company in South Africa is seeking a Business Analyst/DevOps professional to join their team. This role involves gathering and translating business requirements into technical specifications, executing manual tests, and ensuring high-quality solutions are delivered. The ideal candidate should have at least 5 years of experience, excellent analytical and communication skills, and familiarity with Agile methodologies. This is an exciting opportunity for someone looking to contribute to innovative solutions within a collaborative environment.

Qualifications

• Bachelor's degree in relevant fields.
• Minimum of 5 years experience in business analysis or DevOps.
• Experience with Agile and cross-functional teams.

Responsibilities

• Build relationships with stakeholders to gather requirements.
• Translate business needs into user stories for DevOps teams.
• Execute manual test cases and analyze results.

Skills

Analytical skills

Problem-solving

Communication

Business process modeling

Manual testing

Agile methodologies

Coaching and mentoring

Education

Bachelor’s Degree in Information Technology, Computer Science, Business Analysis, or a related field

Tools

UML

BPMN

DevOps practices

Job description

Join a dynamic DevOps team to analyze, define, and document business requirements, translate them into user stories and technical specifications, and collaborate across squads to deliver high-quality, integrated solutions. This role involves hands-on participation in manual testing, solution design, and delivery, ensuring seamless integration, system stability, and alignment with business objectives.

Key Responsibilities

Business Analysis & Requirements Management

• Build strong relationships with business stakeholders to elicit and validate product and service requirements.
• Gain a deep understanding of business processes through observation, engagement, and analysis.
• Translate business needs into well-structured user stories, ready for use by DevOps and development teams.
• Prepare and prioritize requirement backlogs linked to proposed solutions.
• Collaborate with product and service owners to define roadmaps, solution scope, and key outcomes.
• Define acceptance criteria and measures of success for all features and solutions.
• Support the creation of detailed business cases, including solution characteristics, effort estimates, and risk considerations.

Solution Design (DevOps Context)

• Translate business requirements into detailed system specifications, capturing all capabilities, interfaces, and functionalities across technologies.
• Develop modular user stories for system design and development purposes.
• Use modeling and diagramming tools (e.g., UML, BPMN) to document business processes, system flows, and integration points.
• Facilitate stakeholder alignment and approvals for requirements and solution designs through workshops, governance forums, and scrum ceremonies.
• Understand the technical landscape and architecture to define integration points across technology stacks.
• Work closely with project teams, squads, and engineers to define backlogs, releases, and DevOps planning implications.
• Continuously improve requirements documentation to enhance clarity and ease of implementation.
• Participate in solution design reviews, providing feedback on features and functionality.

Solution Delivery & Manual Testing

• Execute manual test cases, analyze results, and provide feedback to development teams.
• Monitor system stability, resilience, and integration quality during testing and production.
• Support user acceptance testing by developers, users, and test analysts.
• Track and prioritize backlogs to ensure effective delivery of solutions.
• Identify and resolve change requirements during development and testing phases.

People & Knowledge Sharing

• Coach and mentor colleagues across the DevOps team and developing analysts.
• Conduct peer reviews and problem-solving sessions across teams.
• Share best practices and lessons learned to improve team performance and solution quality.
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills, both written and verbal, to engage stakeholders across multiple levels.
• Ability to translate complex business needs into actionable technical specifications.
• Experience with business process modeling, UML, BPMN, or equivalent notation standards.
• Knowledge of DevOps practices, agile methodologies, and backlog management.
• Proficiency in manual testing techniques and execution.
• Ability to collaborate effectively with cross-functional teams, engineers, and product owners.
• Mentoring and coaching skills to support team development.

Qualifications & Experience

• Bachelor’s Degree in Information Technology, Computer Science, Business Analysis, or a related field.
• Minimum of 5 years of experience in business analysis, system design, or DevOps environments.
• Experience working in cross-functional teams, agile/DevOps environments, and solution delivery projects.
• Familiarity with technical landscapes, integration points, and multi-system environments.

Skills

Express Framework Business Process Modeling Unified Modeling Language (UML) BPMN DevOps Practices Agile Methodologies Backlog management