Soft Collections Consultant For Sme/Fintech

Accredited Resource Consulting Services; Gauteng; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Job summary

Accredited Resource Consulting Services seeks a recent BCom graduate to start a career in credit collections within the financial services sector. You will assist in credit collections, analyze debtor accounts, and prepare reports while negotiating repayment terms with clients.

Join a leading organization that values fresh perspectives and offers growth in credit management. The role emphasizes data accuracy, regulatory compliance, and professional client interaction in a dynamic Gauteng

Qualifications

• BCom Degree in Accounting, Finance, Economics, or a related field.
• Strong numerical, analytical, and problem-solving skills.
• Interest in credit risk management, collections, or financial services.
• Excellent verbal and written communication skills.
• Strong negotiation and interpersonal skills.
• Basic management understanding is advantageous.
• Prior exposure to banking or finance environment.
• Knowledge of credit control systems or software.

Responsibilities

• Contact customers regarding outstanding accounts and negotiate suitable repayment arrangements.
• Ensure collections are conducted in line with company policies and regulatory requirements.
• Deliver exceptional customer service while maintaining professionalism and empathy.
• Accurately capture customer interactions and payment commitments.
• Meet individual and team collections targets and performance metrics.
• Resolve customer queries and elevate complex matters where required.
• Maintain confidentiality and handle sensitive customer information responsibly.

Skills

Strong numerical skills

Analytical skills

Problem-solving skills

Verbal communication

Written communication

Negotiation skills

Interpersonal skills

Attention to detail

Education

BCom Degree in Accounting, Finance, Economics, or a related field

Tools

Credit control systems

Job description

Contact customers regarding outstanding accounts and negotiate suitable repayment arrangements.

Ensure collections are conducted in line with company policies and regulatory requirements.

Deliver exceptional customer service while maintaining professionalism and empathy.

Accurately capture customer interactions and payment commitments.

Meet individual and team collections targets and performance metrics.

Resolve customer queries and elevate complex matters where required.

Maintain confidentiality and handle sensitive customer information responsibly.

BCom Graduates – Credit Collections Consultant

Are you a recent BCom graduate eager to kickstart a career in the financial services industry? Join a leading organization within the banking sector that values fresh perspectives and aims to develop future professionals in credit management.

Duties:

Assist in credit collections processes and support debt recovery initiatives.

Conduct analysis of debtor accounts and prepare reports.

Communicate effectively with clients to negotiate repayment terms.

Support the credit risk management team with administrative tasks.

Maintain accurate records of collection activities and outcomes.

Requirements:

BCom Degree in Accounting, Finance, Economics, or a related field.

Strong numerical, analytical, and problem-solving skills.

Interest in credit risk management, collections, or financial services.

Excellent verbal and written communication skills.

Strong negotiation and interpersonal skills.

Basic management understanding is advantageous.

Nice to Have:

Prior exposure to banking or finance environment.

Knowledge of credit control systems or software.

What We'll Give You:

Opportunity to gain valuable experience in a dynamic financial environment.

Supportive team culture focused on development and growth.

Embark on your professional journey with us and make a meaningful impact in the financial sector.

Founded in technology, we are a leading organisation in the banking sector.

Career at Our Group – Commitment – E‑Quality – Credit Management – Games.

Data – Practical – Future – Digital – E‑Loans.

At IQVIA Investigator, we are seeking opportunities where responsible employees thrive in technology, life science, digital tools, and community initiatives.