Social Support Facilitator

Placements24; Mossel Bay; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Professional development opportunities

Collaborative team environment

Meaningful community work

Job summary

Placements24 in Mossel Bay is seeking a compassionate Social Support Facilitator to join our team in a hybrid role, delivering direct client support and coordinating with community resources.

You will assess client needs, develop support plans, connect clients with housing, healthcare, and employment services, and maintain records while balancing remote coordination.

The role emphasizes empathetic communication, strong organization, and commitment to improving community well-being.

Qualifications

• National Diploma or Bachelor's degree in Social Work, Community Development, or a related field.
• Minimum of 2 years of experience in social support, case management, or a similar role.
• Understanding of local community resources and social service systems.
• Excellent communication, active listening, and problem-solving skills.
• Ability to manage time effectively in a hybrid work environment.
• Empathy and a strong commitment to client welfare.

Responsibilities

• Conduct client assessments to identify needs and eligibility for services.
• Develop and implement individualized support plans tailored to client goals.
• Facilitate access to social services, healthcare, housing, and employment opportunities.
• Provide ongoing support, guidance, and advocacy for clients and their families.
• Maintain accurate client records and prepare progress reports.
• Coordinate with other service providers and agencies to ensure seamless care.

Skills

Empathetic communication

Active listening

Problem solving

Time management

Education

National Diploma or Bachelor's degree in Social Work, Community Development, or related field

Job description

About the Role

Our client is looking for a compassionate and organized Social Support Facilitator to join their team in Mossel Bay . This hybrid role involves providing direct support to individuals and families, helping them access essential services and improve their quality of life. You will work closely with clients to understand their needs, develop support plans, and connect them with community resources, while also managing administrative tasks remotely. This is an excellent opportunity for a caring individual with strong interpersonal skills and a commitment to community well-being, who can adeptly manage both in-person interactions and remote coordination.

Key Responsibilities

• Conduct client assessments to identify needs and eligibility for services.
• Develop and implement individualized support plans tailored to client goals.
• Facilitate access to social services, healthcare, housing, and employment opportunities.
• Provide ongoing support, guidance, and advocacy for clients and their families.
• Maintain accurate client records and prepare progress reports.
• Coordinate with other service providers and agencies to ensure seamless care.

Requirements

• National Diploma or Bachelor's degree in Social Work, Community Development, or a related field.
• Minimum of 2 years of experience in social support, case management, or a similar role.
• Understanding of local community resources and social service systems.
• Excellent communication, active listening, and problem-solving skills.
• Ability to manage time effectively in a hybrid work environment.
• Empathy and a strong commitment to client welfare.

Benefits

• Competitive salary and benefits package.
• Hybrid work model providing a balance of remote and on-site work.
• Opportunities for professional development and further training.
• Supportive and collaborative team environment.
• Meaningful work contributing directly to the Mossel Bay community.