Social Support Coordinator

Placements24; South Africa; On-site; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Competitive annual salary

Paid training and development

Supportive team environment

Job summary

Placements24 in South Africa seeks a compassionate Social Support Coordinator to assist individuals and families in need within Queenstown, Eastern Cape. You will work with clients, local service providers, and community agencies to connect people with housing, food, employment, and healthcare resources in the Eastern Cape.

This is an opportunity to make a direct and positive impact on the lives of those who need it most.

Qualifications

• Diploma or certificate in Social Work, Community Development, or a related field.
• Previous experience in a social services or support role.
• Knowledge of local resources and support networks in the Queenstown area.

Responsibilities

• Assess the immediate and long-term needs of clients seeking social support.
• Connect clients with appropriate resources, such as shelters, food banks, counseling services, and employment agencies.
• Provide practical assistance and guidance to clients in accessing and utilizing support services.
• Maintain accurate and confidential case files, documenting client progress and interventions.
• Act as an advocate for clients, ensuring their rights and needs are respected by service providers.
• Collaborate with other community organizations and professionals to coordinate holistic support.

Skills

Empathy

Communication

Case management

Interpersonal skills

Education

Diploma or certificate in Social Work/related field

Job description

About the Role

Our client is looking for a compassionate and organized Social Support Coordinator to provide crucial assistance to individuals and families in need within Queenstown . This role is dedicated to ensuring that vulnerable members of the community receive the necessary support services to improve their lives and achieve greater stability. You will work collaboratively with clients, local service providers, and community agencies to connect people with resources related to housing, food security, employment, and healthcare in the Eastern Cape . This is an opportunity to make a direct and positive impact on the lives of those who need it most.

Key Responsibilities

• Assess the immediate and long-term needs of clients seeking social support.
• Connect clients with appropriate resources, such as shelters, food banks, counseling services, and employment agencies.
• Provide practical assistance and guidance to clients in accessing and utilizing support services.
• Maintain accurate and confidential case files, documenting client progress and interventions.
• Act as an advocate for clients, ensuring their rights and needs are respected by service providers.
• Collaborate with other community organizations and professionals to coordinate holistic support.

Requirements

• Diploma or certificate in Social Work, Community Development, or a related field.
• Previous experience in a social services or support role.
• Knowledge of local resources and support networks in the Queenstown area.
• Strong interpersonal, empathetic, and communication skills.
• Ability to manage a caseload effectively and maintain organized records.
• Patience, resilience, and a commitment to helping others.

Benefits

• Competitive annual salary.
• Paid training and professional development opportunities.
• A supportive and collaborative team environment.
• Opportunities to network with various community organizations.
• The deep satisfaction of contributing to the well-being of the community.