Social Support Counsellor

Placements24; Upington; Hybrid; ZAR 360,000 - 480,000; Full time

Job summary

Placements24 is seeking a compassionate Social Support Counsellor for Upington, Northern Cape. You will provide individual, group, and family counseling, assess needs, and develop intervention plans to support mental and emotional well-being in the community.

The role requires a Master's degree in Psychology/Social Work, professional registration, and at least 3 years of post-qualification experience in counseling or psychotherapy.

Qualifications

• Master's degree or postgraduate qualification in Psychology, Social Work, Counseling, or related field.
• Professional registration with a relevant South African council (e.g., HPCSA, SACSSP).
• Minimum of 3 years post-qualification experience in counseling or psychotherapy.
• Proven experience in therapeutic assessment, intervention, and case management.
• Strong knowledge of counseling theories, techniques, and ethical principles.

Responsibilities

• Provide individual, group, and family counseling services.
• Assess clients' needs and develop appropriate intervention and support plans.
• Offer guidance and support to individuals dealing with mental health issues, trauma, relationship problems, and life transitions.
• Facilitate psycho-educational groups and workshops.
• Connect clients with relevant community resources and support networks.
• Maintain accurate, confidential, and up-to-date client records.
• Adhere to ethical guidelines and professional standards of conduct.
• Collaborate with other professionals and agencies to ensure comprehensive client care.
• Monitor client progress and evaluate the effectiveness of interventions.
• Advocate for clients' needs and promote their well-being.

Education

Master's degree or relevant postgraduate qualification in Psychology, Social Work, Counseling, or related field

Job description

About the Role

Our client, a leading organization in the Community & Social Care sector, is seeking a compassionate and experienced Social Support Counsellor to join their team in Upington, Northern Cape . This critical role involves providing vital counseling and support services to individuals and families facing social, emotional, and psychological challenges. The counsellor will work to empower clients, enhance their coping mechanisms, and facilitate access to necessary resources. We are looking for a dedicated professional with strong counseling skills, empathy, and a deep understanding of human behavior and social issues. This is an excellent opportunity to make a profound difference in the lives of individuals and families in Upington and the surrounding Northern Cape region. The ideal candidate will possess the ability to build trusting relationships and provide a safe, confidential space for clients to explore their concerns and develop solutions. Join a supportive team committed to fostering mental and emotional well‑being within the community.

Key Responsibilities

• Provide individual, group, and family counseling services.
• Assess clients' needs and develop appropriate intervention and support plans.
• Offer guidance and support to individuals dealing with mental health issues, trauma, relationship problems, and life transitions.
• Facilitate psycho-educational groups and workshops.
• Connect clients with relevant community resources and support networks.
• Maintain accurate, confidential, and up-to-date client records.
• Adhere to ethical guidelines and professional standards of conduct.
• Collaborate with other professionals and agencies to ensure comprehensive client care.
• Monitor client progress and evaluate the effectiveness of interventions.
• Advocate for clients' needs and promote their well‑being.

Requirements

• A Master's degree or relevant postgraduate qualification in Psychology, Social Work, Counseling, or a related field.
• Professional registration with a relevant South African council (e.g., HPCSA, SACSSP).
• Minimum of 3 years of post‑qualification experience in counseling or psychotherapy.
• Proven experience in therapeutic assessment, intervention, and case management.
• Strong knowledge of counseling theories, techniques, and ethical principles.
• Excellent active listening, empathy, and communication skills.
• Ability to work with diverse populations and address a range of psychosocial issues.
• Proficiency in maintaining confidential records and case notes.
• Strong problem‑solving and crisis intervention skills.
• Familiarity with the social and economic context of the Northern Cape is advantageous.

Benefits

This position offers a competitive salary and an excellent benefits package, including professional development opportunities and contributions to a retirement fund. Our client provides a supportive and collaborative work environment in Upington , valuing work‑life balance and employee well‑being within the Community & Social Care sector. You will have the opportunity to engage in deeply meaningful work and contribute significantly to the mental and emotional health of the community in the Northern Cape .