Senior Program Manager - Community Support

Placements24; Rustenburg; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work arrangement

Professional development opportunities

Career advancement

Job summary

Placements24 in Rustenburg, North West, seeks an experienced Senior Program Manager to oversee a portfolio of community support initiatives within a respected nonprofit. This role emphasizes strategic planning, operational oversight, and strong partnerships with local stakeholders and government bodies.

The successful candidate will lead a team, drive program impact, monitor performance, and ensure compliance in a hybrid work environment blending remote collaboration with in‑office activity.

Qualifications

• Master's degree in Social Work, Public Administration, Development Studies or related field.
• Minimum 7 years progressive program management experience in community development or social services.
• Strong leadership and team development experience.
• Proven ability to design, implement and evaluate social programs.
• Excellent understanding of the socio-economic context in Rustenburg, North West.
• Strong project management, multi-project coordination, and communication skills.
• Experience with hybrid work environments and remote collaboration.

Responsibilities

• Lead strategic planning, development, and implementation of community support programs.
• Oversee day-to-day operations, resource allocation, and timelines.
• Mentor and develop program staff to a high‑performing standard.
• Build and maintain relationships with community partners, government bodies and stakeholders.
• Monitor performance, collect data, and report outcomes, impact and financials.
• Identify funding opportunities and contribute to grants and proposals.
• Ensure compliance with regulations and ethical standards.
• Represent the organization at community events and forums.
• Drive innovation and continuous improvement in program delivery.
• Manage budgets and ensure sound financial stewardship.

Skills

Leadership

Program management

Data analysis

Stakeholder management

Education

Master's degree (Social Work / related field)

Tools

Program management software

Data reporting tools

Job description

About the Role

Our client, a prominent non‑profit organization dedicated to social upliftment, is seeking an experienced and dynamic Senior Program Manager to oversee a critical portfolio of community support initiatives. This role is central to ensuring the effective delivery and impactful outcomes of our programs aimed at empowering vulnerable individuals and families within the Rustenburg, North West region. You will be responsible for strategic planning, operational oversight, team leadership, and fostering strong partnerships with local stakeholders and government agencies. The successful candidate will possess a deep understanding of social services, a proven ability to manage complex projects, and a passion for driving positive social change. This position involves a hybrid work model, offering a blend of remote flexibility and in‑office collaboration.

Key Responsibilities

• Lead the strategic planning, development, and implementation of community support programs.
• Oversee the day‑to‑day operations of assigned programs, ensuring efficient resource allocation and adherence to project timelines.
• Manage and mentor a team of program staff, fostering a collaborative and high‑performing work environment.
• Develop and maintain strong relationships with community partners, beneficiaries, government bodies, and other stakeholders.
• Monitor program performance, collect data, and prepare comprehensive reports on outcomes, impact, and financial status.
• Identify funding opportunities and contribute to grant writing and proposal development efforts.
• Ensure compliance with all relevant regulations, policies, and ethical standards.
• Represent our client at community events, meetings, and forums.
• Drive innovation and continuous improvement in program delivery and effectiveness.
• Manage budgets and ensure responsible financial stewardship for all assigned programs.

Requirements

• Master's degree in Social Work, Public Administration, Development Studies, or a related field.
• A minimum of 7 years of progressive experience in program management, with a significant focus on community development or social services.
• Demonstrated leadership experience, including managing and developing teams.
• Proven track record of successfully designing, implementing, and evaluating social programs.
• Excellent understanding of the socio‑economic landscape in Rustenburg, North West.
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Exceptional communication, interpersonal, and negotiation skills.
• Proficiency in data analysis, report writing, and the use of program management software.
• Experience working within a hybrid work environment, demonstrating adaptability and effective remote collaboration.
• A deep commitment to social justice and the mission of our client.

Benefits

This hybrid role offers a competitive salary and comprehensive benefits package. You will have the opportunity to work within a supportive and professional environment, with the flexibility of hybrid work arrangements. Our client provides extensive opportunities for professional development and career advancement, along with the profound satisfaction of contributing to meaningful social impact in the Rustenburg community. Join a dedicated team committed to creating lasting positive change.