Social Media Manager - Midrand

Dis-Chem Pharmacies; Midrand; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies is seeking a Social Media Manager at its Head Office to lead the execution and optimisation of social media campaigns that build brand awareness, engagement and relevance.

The role translates approved strategies into platform-appropriate social executions, ensuring consistency with brand guidelines and alignment with integrated campaigns while actively managing community engagement and performance.

Qualifications

• Bachelor’s degree in Marketing, Communications, Digital Marketing, Public Relations, or related field.
• 5+ years’ experience in social media, digital marketing, content management, community management, or platform marketing roles within retail, FMCG, healthcare, consumer-facing, or agency environments.
• 5–8 years’ experience in a leadership or people management role within fast-paced content, digital, or multidisciplinary marketing environments.
• Experience managing agencies, creators, influencers, or platform partners required
• Experience in retail, healthcare, FMCG, or consumer-facing environments advantageous

Responsibilities

• Execute social media campaigns aligned to the marketing calendar and campaign objectives.
• Publish, schedule, and manage content across all social media platforms.
• Monitor engagement and respond to comments in line with governance guidelines.

Skills

Social media strategy

Campaign management

People leadership

Content coordination

Brand consistency

Education

Bachelor's degree in Marketing/Communications

Job description

Dis-Chem Pharmacies has an opportunity available for a Social Media Manager for their Head Office.The Social Media Manager is responsible for the execution and optimisation of social media campaigns that build brand awareness, engagement, and relevance for Dis-Chem. The role translates approved campaign strategies and content plans into platform-appropriate social executions, ensuring consistency with brand guidelines and alignment with integrated marketing campaigns, while actively managing community engagement and performance.

Minimum Requirements…

Essential:

• Bachelor’s degree in Marketing, Communications, Digital Marketing, Public Relations, or relatedfield
• 5+ years’ experience in social media, digital marketing, content management, community management, or platform marketing roles within retail, FMCG, healthcare, consumer-facing, or agency environments.
• 5–8 years’ experience in a leadership or people management role within fast-paced content, digital, or multidisciplinary marketing environments.
• Experience managing agencies, creators, influencers, or platform partnersrequired
• Experience in retail, healthcare, FMCG, or consumer-facing environmentsadvantageous
  

Responsibilities

Social media campaign execution

• Execute social media campaigns aligned to the marketing calendar and campaign objectives
• Publish, schedule, and manage content across all social media platforms
• Ensure content is accurate, engaging, on-brand, platform-relevant, and aligned to campaign briefs, brand tone and guidelines

Content coordination and engagement

• Collaborate with Creative, Content, and Campaign teams to deliver engaging social media assets
• Support community engagement by monitoring comments, messages, and interactions in line with engagement guidelines.
• Ensure timely delivery and consistency across all social touchpoints
• Escalate customer issues or reputational risks in line with agreed governanceprocesses

Performance monitoring and optimisation

• Track and report on key social media performance metrics (reach, engagement, growth)
• Identify opportunities to optimise content, formats, and posting schedules
• Support campaign reviews and continuous improvement of socialperformance

Competencies

Essential:

• Experience executing social media campaigns within retail, General Merchandise, or consumer brand environments.
• Strong understanding of major social platforms, content formats, publishing tools, andengagementmechanics
• Ability to translate campaign objectives into effective social content andexecutions
• Strong execution focus with attention to detail and brandconsistency
• Good collaboration and communication skills across cross-functional marketingteams
• Customer-centric mindset with awareness of brand, reputational, and complianceconsiderations
• Ability to manage multiple campaigns and deadlines simultaneously

Key Performance Indicators

• Brand awareness & engagement: Growth in reach, engagement, and followerbase
• Execution quality: On‑time, on-brand delivery of social media campaigns across all platforms
• Community management: Quality and timeliness of responses and issueescalation
• Stakeholder satisfaction: Adherence to brand guidelines, engagement protocols and positive feedback from Marketing and Campaign teams.
• Team leadership & capability: High-performing social media team culture, content delivery quality, collaboration, and capability development.
  

SpecialConditionsofEmployment

• SouthAfricancitizen
• MIE,clearcriminalandcredit
• Driver’slicenseand/orownreliabletransport

Remunerationandbenefits:

• Marketrelatedsalary
• Medicalaid
• Providentfund
• Staffaccount

Dis-ChemPharmaciesisanequalopportunityemployer.Dis-Chem’sapprovedEmploymentEquityPlanandTargetswillbeconsideredaspartoftherecruitmentprocessalignedtoDis-Chem’sEmploymentEquity&TransformationStrategy.Dis-ChemactivelysupportstherecruitmentofPeoplewithDisabilities