Social Media & E-commerce Coordinator

Placements24; Pretoria; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Hands-on experience in growing e‑shop

Campaign participation

Remote team culture

Professional development opportunities

Job summary

Placements24 is seeking a proactive Social Media & E-commerce Coordinator to join our marketing team. This fully remote role focuses on growing online presence, creating engaging content, and supporting e-commerce operations across platforms.

You will manage content calendars, monitor conversations, and collaborate with the team to ensure brand consistency while staying ahead of social trends and SEO basics.

Qualifications

• Bachelor's degree or equivalent experience in Marketing, Communications, Digital Media, or related field.
• 1-2 years of social media management and content creation experience, preferably in e-commerce.
• Familiarity with social media management tools (Buffer, Hootsuite) and basic graphic design tools (Canva).
• Understanding of e-commerce principles and online store operations.
• Excellent written and verbal communication skills.
• Strong organizational skills with attention to detail.
• Ability to work independently and manage time effectively in a remote setting.
• Basic knowledge of SEO and digital marketing principles is a plus.

Responsibilities

• Develop and execute social media strategies across platforms (Instagram, Facebook, Twitter).
• Create engaging content including graphics, short videos, and posts.
• Schedule and publish content according to the content calendar.
• Monitor channels, respond to comments and messages, engage with online community.
• Track and analyze performance metrics and contribute to reports.
• Assist with managing product listings and updating website content.

Skills

Social media management

Content creation

Graphic design basics

Buffer/Hootsuite

Canva

SEO basics

Remote work

Time management

Communication skills

Education

Bachelor's degree

Tools

Buffer

Hootsuite

Canva

Job description

About the Role

Our client is looking for an enthusiastic and detail-oriented Social Media & E-commerce Coordinator to join their dynamic marketing team, working remotely. This role is crucial for enhancing our client's online presence and driving engagement across social media platforms, while also supporting e-commerce operations. You will be responsible for executing social media campaigns, creating compelling content, monitoring online conversations, and assisting with the day-to-day management of their online store. The ideal candidate is highly organized, possesses strong creative skills, and has a solid understanding of how social media integrates with e-commerce success. This is an excellent fully remote opportunity to contribute to a growing business and develop your career in digital marketing and e-commerce from anywhere.

Key Responsibilities

• Assist in the development and execution of social media strategies across various platforms (e.g., Instagram, Facebook, Twitter).
• Create engaging and visually appealing content, including graphics, short videos, and written posts, tailored for social media audiences.
• Schedule and publish social media content according to the content calendar.
• Monitor social media channels, respond to comments and messages, and engage with the online community.
• Track and analyze social media performance metrics and contribute to performance reports.
• Support the e-commerce team in managing product listings, updating website content, and ensuring accuracy of online product information.
• Assist with the coordination of online promotions and marketing campaigns.
• Stay informed about current social media trends and best practices relevant to e-commerce.
• Collaborate with the marketing team to ensure brand consistency across all digital platforms.
• Help with customer service inquiries received via social media channels.

Requirements

• A Bachelor's degree or equivalent experience in Marketing, Communications, Digital Media, or a related field.
• Proven experience (1-2 years) in social media management and content creation, preferably within an e-commerce context.
• Familiarity with social media management tools (e.g., Buffer, Hootsuite) and basic graphic design tools (e.g., Canva).
• Understanding of e-commerce principles and online store operations.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage time effectively in a remote setting.
• Basic knowledge of SEO and digital marketing principles is a plus.
• A proactive attitude and a willingness to learn.
• Passion for digital marketing and e-commerce trends.

Benefits

• Fully remote work arrangement, offering flexibility and work-life balance.
• Competitive salary.
• Opportunity to gain hands-on experience in a growing e-commerce business.
• Contribute to impactful digital marketing and social media campaigns.
• Supportive and collaborative remote team culture.
• Professional development opportunities.